Moderna

Inexperienced service.   Bad drinks and bad food.  Don't like strobe lights putting funky colors on my food.  Have been on alka seltzer all day.

Love the decor: trendy and trippy. Service friendly but not super attentive. Guacamole and chips tasty! Pollo taco very good, enjoyed the carmelized onions. The vegatable rice wasnt that great. Mojito a little on the sweet side otherwise good

I don't write many reviews but the service here is horrendous. Mind you, I hadn't even made it into the establishment.Today,  I called to inquire about the concept and the hours as I heard they close early sometimes.

The person answered the phone, did not offer his name nor did he mention the name of the establishment. I asked if this was Moderna and he said, "Uhhh Yeah!"

He started talking to people in the background mid conversation. I asked the operations hours and he said "Huh" and began talking to people in the background again. When I repeated my question, he replied very curtly that they were closing in 15 minutes (10:30). Later, I read on their web-site they should've closed at 2:30.

I advised him of his sub-par service and he offered a half-hearted apology.

To survive outside of the perimeter you have to provide stellar service to compensate for the smaller populations. Unfortunately, Moderna may meet the fate of many OTP establishments as they don't commit to service excellence!