Mrs. D's Diner

I went here late on a Sunday morning. There was no line and a few of the tables were empty. I was by myself, but really wanted a table, so I asked if I could sit at one? I was refused and was told to sit at the counter. I really didn't want to sit there, but I did and in a few minutes another single sat next to me smelling of cigarettes. Now, I know this is not the diner's fault, but had I been allowed to sit a table, it could have been avoided.
I am assuming the owner was behind the counter, she kept calling me "honey" or "sweetie" (yuck) and was not interested much in the fact that I was there (but interested in her regulars). When she finally took my order, I had decided on pancakes. I was excited as I don't often order them. My kids would have been so happy that I chose the berry pancakes over something healthy, I smiled at the thought. Oh, I ordered bacon too.
The food came, it took awhile, and the pancakes were awful, thick and extremely mushy, so much so that I thought they were uncooked. They also had a strange flavor, maybe from the berries. The berries that topped them tasted bad. The lady from behind the counter (the owner) said the fruit was fresh, but isn't fresh fruit supposed to be "firm and with shape", this fruit had neither of these qualities. The bacon was thin and not much better than the pancakes.
I thought it would have been nice if the "owner" had come over and asked me if everything was OK, but she never bothered. When she took my plate she asked me if I wanted it boxed, I said "no." She still didn't ask if the food was ok. C'mon, I think I had eaten 3 bites of the pancakes. When she handed me the check, I told her that I thought the pancakes were undercooked. She went back over and retrieved the pancakes. She brought them back over to me and said, "no they're not." Then when she passed the cooks, she loudly said to them, "Hey, can we make the pancakes well done today so that we don't have any more customers complaining."
Do you think the owner could have been more rude? She was, when she came to take the check, I said it would have been nice if you had just asked if I liked the pancakes, to which she replied, "why, you don't like us anyway." I hadn't said more than 10 words to her while I was there, but clearly now she is right, I don't like Mrs. D from the diner or her pancakes.I am not sure I'll ever know about the rest of the food, because why would I ever want to return? I am not sure I have ever met an owner who could be so incredibly rude to a customer.

I think this is perhaps only my second Yelp review. I've been here both under the current ownership, and also back when it was still Marie's. The service and the quality of food and drinks have remained excellent as far as I'm concerned. The atmosphere too, has remained very nice and upbeat. Mrs. D and her family could not be more welcoming, and this is how it was with the previous owners too. I've been here mostly for breakfast, and have always been extremely happy with my meals. In addition, I had a burger here for lunch several years ago and was very satisfied with it. These people have clearly gone out of their way to make patrons feel welcome and at home. I'm happy to report that although the place is rather small, people with disabilities are made to feel like regulars all the time.

I like this place really a lot. It's NOT cash only (that might be a recent change, but stop saying that, reviewers).

My friend and I had a great breakfast-for-lunch here. I had the Mrs. D's hash, no meat. It was perfect: Crunchy shredded hashbrowns, grilled veg (onions, zucchini, green pepper, tomatoes), melted American cheese which was somehow perfect, and two great over-easy eggs on top.

They brought our pancakes out in advance, almost like an appetizer? Which I loved. Also, yes, the pancakes are boss.

One complaint: My friend ordered coffee and I ordered a Diet Coke and it was $3.40 total for our beverages. Oh my gosh. $1.70 for diner coffee? Next time I'll have water.