Let me start this review by stating that I do enjoy food from Panera and this review has to do with this specific location.
I recently stopped in this Panera location at 11:30 to beat the lunchtime crowds in an effort to quickly grab some food to bring back to the office. Â The line ahead of me was relatively short, and the line quickly grew behind.
Once my order was placed ($9 for half a panini and a small mac and cheese), I moved down to wait by the pick up window. Â A man packaged half of my order then disappeared for a minute. Â In that minute that he walked away, the panini press sprung open indicating that my order was ready (hooray!). Â At this point in time, a woman behind the counter looked me in the eye (I was literally the only person waiting for food) and picked up a spatula aimed for my panini. Â I guess the aim of the spatula was a big off, and combined with a strong push it sent my $5 half of a sandwich flying into a bin of who-knows-what. Â She picked it up, placed it on the spatula and left it on the counter before turning to look me in the eye once again. Â 30 seconds later the man returned, boxed the sandwich and called my name prompting me to ask "Excuse me, but is that bin clean? Because I just saw my sandwich in it." Â He insisted that "No, the panini comes off of the press and was on this spatula on the counter..." and all this time the woman just stood there silent. Â After some back and forth I discovered that it was a bin full of chicken. Â
She knew it was my sandwich and she knew that I saw what happened. Â Can you honestly tell me who wants to pay that much for food to have it bounce around in areas that it shouldn't be? How do I know that bin is clean? What if I were a vegetarian and my food fell in with chicken?
This is one poor customer service experience that has 100% lead to the loss of my business at this establishment, including group lunch outings that I am involved in with colleagues. Â Thank you, Panera, for making this an easy decision for me.
Panera....where do I start?? Baked potato soup is my weakness for some reason. A delicious treat on a cold, cloudy, dreary winter day. Their sandwiches are also a hit. For the longest time I didn't even go to the bakery. That all changed a few weeks ago (well, early October) when I got an email alerting me that their pink ribbon bagels are back. They are absolutely delcious! Shame they don't have them all year round, and definitely a worthy cause! Get it toasted with a little butter by the way!
I think the next move will be to try their other bagels and baked goods. Their breakfast sandwiches are out of this world as well. I'm tired of the other chains and their fast food breakfast. While this probably isn't any better for me, it's certainly a better alternative.
I love this Panera. Â Simply, they nailed it. Â The atmosphere and the layout make this a relaxing weekend brunch location. Â The food is uniformly good, as one expects from Panera. Â The lines can be a problem, rendering Panera a victim of its own success. Â The service has always been helpful and fast, but I only go on the weekends and cannot speak to the weekdays. Â Regardless, this is a great Panera.
Review Source:MMmmm panera! I started coming here my first semester of college. its a great place to eat and sit down and study. no one is pushy to get you out. the sandwiches are awesome and you can do the 1/2 sandwich 1/2 side. its a little pricey but sooo good. and try the low fat strawberry smoothie!! aweeesome!
Review Source:Oh Panera, your line is long, like Shake Shack...
.. but it moves fast, your bread is delicious, and a Bacon Turkey Bravo with an apple (no chips thanks, I'm fat) and a lemonade (which more than compensates for the calories lost by not having chips) makes a delicious lunch on a sunny day like today.
While shopping I had a hankering for a latte. Â Silly me. Â Panera Bread is not known for its latte, hence the title. But I entered at my own risk and for just under four dollars I had a watered down version of a latte. Â Most likely the worst latte ever. Â Now the bread on the other hand is a different story. Â I bought a three cheese bread that had Parmesan, Romano and Asiago cheeses and a honey wheat loaf. Â Both were delicous. The pastries and cookies also looked/smelled good. Note to self, do not go to Panera when all the corporate goons are on lunch. Unbearable and noisy.
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