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  • 0

    The parking lot is a joke. Be prepared to wait for a spot or walk a long distance. We have been to this location three times since it has opened. Every single time our food has been wrong. We love Portillo's (who doesn't?!) so we keep going back. I am hoping that this past experience's mistakes are just due to continued growing pains.

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  • 0

    Finally went to the new location closest to our house. We've always been Portillo's fans, and were excited to get one so close by. However, we waited to let some of the novelty wear off first because it can tend to get a little crazy with the amounts of people.

    We got our order quickly, everything was correct (and we had 6 people, so it was a big order) and everything was fresh & tasty.

    During our dine-in, I felt bad for the girl calling the order numbers. She said #10 and #15 at least twenty times each. I think they should consider a "wall of shame" to go alongside their celebrity photos. But on this wall would be the people that don't pick up their order after the number is called 3 times. The first ones on the wall would be those with orders #10 and #15 because seriously --- the poor girl probably lost her voice by the end of her shift.

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  • 0

    Awesome!

    First of all, I am very excited to have one very close to home.  I have been here a few times already and they have been very accurate with my orders considering their enormous amount of customers.

    The drive through lanes look like rush hour traffic and they still managed to get me in and out in a decent amount of time.

    Dining in, only when it's not a packed house we noticed it was very clean and the staff was friendly.

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