I can't believe people on here compare Steak N Shake to In-N-Out. That is blasphemous; totally profane.
The atmosphere is that of a dirty old diner, the burgers are alright, but the toppings are always wilted and flavorless. The milkshakes are a let down for the price.
Not to mention any time I've gone to either of the Steak N Shakes in Bloomington, they have screwed up my order, forgotten items, and taken FOREVER. What the hell are they doing back there?
Thats another thing, at In-N-Out you stand there and watch them cutting fresh potatoes, frying the burgs, putting them together assembly-line style from fresh ingredients, and even when its packed it only takes about 10 minutes to get food. STEAK N SHAKE is the complete opposite of this, I feel like something is going on back there they don't want me to know about, and even the people, not to mention the kitchen, seem dirty and unhappy.
NEVER AGAIN. (I miss In-N-Out)
I do not eat fast food very often, but happened to have coupons for buy one get one free milkshakes. The milkshakes of choice were of two different categories (one holiday, one regular) and so only applied to two separate coupons. To our delight, the manager was very pleasant and humorous about the situation, and made our night by making the two milkshakes we both really wanted! I am very pleased that this small exception left us two very happy customers.
Review Source:This particular SnS has gotten my order wrong many times at the drive thru. Me and my girlfriend were forgotten about inside after we placed our order. They never brought our food. Eventually, they gave it to is for free.
SnS is always delicious, but the service here is subpar.
I've been to In n Out a few times and SnS a lot. The decor is similar and they serve burgers. (In n Out is more like Five Guys)