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  • 0

    had the vegetarian pannini.  dry, needed something--maybe sauce? tasted ok. I agree with other reviewers, staff not inviting and curt.

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  • 0

    If your objective when traveling through the Chicago airport is to locate some of the worst food available at top dollar prices, then be sure to check out Taylor Street Market.

    The abomination against humanity that they called a healthy panini was $9, and was laden with a shred of something that was supposedly called turkey.  Combined with my $4 (!!) honest-ade tea, and I was really onto something here.

    Perhaps it was the gelatinous turkey rind that pulled out of the center of the sandwich, or the complete and total lack of any panini grilling (you need butter kids) that accompanied the anemic bread....  I can't say what drove home the experience more fully.

    God help you if you eat here.  I actually feel bad putting this one on my expense account.  Eeessh.

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  • 0

    I ordered a fresh deli sandwich and watched in horror as the gal was cutting the ciabatta bread with the knife blade cutting in toward her hand. Obviously no one has trained her on proper knife handling procedures.  Then I noticed that the bread was very unevenly cut.  Instead of two even pieces of bread, each slice was super thin on one side and super thick on the other.  I asked for a different, more evenly sliced bread and she huffed at me while looking at me as if I had two heads.  Took her a minute to understand what I was saying.

    The meat and cheese were fresh and the end result was tasty but it was still off kilter and messy as a result.

    Service here is always slow and the workers are not friendly or pleasant. It totally ruins the experience of traveling on a fun airline like Southwest.

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  • 0

    Horrible food, horrible customer service, horrible experience.

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  • 0

    NEVER AGAIN!! Now I'm not new to airports, and I understand paying a ton for food, but that wasn't even my problem here. I can't eat cheese (lactose intolerant) and asked if I could get it with no cheese. She said yes. I waited for a while until my plane was leaving in 10 minutes. Then she tells me,she can't get the cheese off......ok. give me my $9-$10 (i forget) back. "no". so I'm like ok wtf give me the sandwich ill try and see if i can scrape it off...no. She threw it away. Ok now I REALLY demand my money back (I'm not a crazy customer by any means..wasn't yelling or anything like that) she says no, and if I want a chance to get my money back I have to wait for the supervisor to get back in 30 minutes. Well at this point my plane is leaving in about 4 minutes. I ask her name, she REFUSES to tell me. I say "you really won't give your name??" and after three times she says "keisha" with obviously the most rude face she can muster. NO THANK YOU KEISHA. NEVER going back as long as she is there. I PAID AND LEFT WITH NO FOOD. Ridiculous!!!!

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  • 0

    As a frequent flier, I've had my fair share of greasy, packed, and unfriendly eating experiences at airports.  Thus far, this has been the worst, but not for the reason you might think.

    At an airport restaurant, fliers shouldn't expect courtesy, taste, or competitive prices.  The one thing a flier does expect, though, is service (preferably fast).  This is one non-negotiable thing I didn't find here.  And neither did anyone else, as far as I could tell.

    I've never eaten here and this looked like a good place to pick up a decent sandwich for dinner.  The place was clean and sold what appeared to be healthy, fresh sandwiches and other pastries.  When I stepped in, customers were milling around waiting, and none looked like they knew what was going on.  Three ladies were behind the counter, one of which looked busy and the other two carried on a loud conversation, ignoring customers.  When I walked up to the counter with the intent to order, one of the ladies deigned to break off her conversation after a minute and stared at me.  So I asked for an Italian sub sandwich and she pointed to the center of the shop, where everyone else was standing, then resumed her conversation.  Over the next 15 minutes, the one lady continued to serve customers as best she could, but the other two did nothing, eventually realizing there was a large group of people waiting.  So they finally stopped talking and asked people what they ordered, since most people's orders had been forgotten.  When I told her what I'd ordered, the lady looked at me like I was an idiot, then scolded me and said "I told you your sandwich was over there", so I looked around and there, in the back, was a refrigerator rack with pre-wrapped cold sandwiches.  "In the back?" I asked.  "In the back, like I told you".

    If I'd looked around while I was waiting, instead of thinking about how close the time was coming to my next flight, I would have known that, but I don't think most customers stop into a restaurant to do recon.  I left the sandwich sitting in the refrigerator rack and walked out., went across the hall and had a beef jerky dinner courtesy of the news shop.  Which I got quickly.

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  • 0

    I see what you're doing, Concourse B. You read my review of the 'bad light Manny's' (as opposed to Concourse A's 'good light Manny's') and you wanted to make it up to me. I see. Well, TSM is as expensive as you'd expect an airport restaurant to be BUT with giant-sized muffins to soak up whatever bad juju is floating around in my gut & put something substantial in my belly before a three-hour flight and coconut water to hydrate me after a night of God-only-knows what & to restore my electrolytes... we're good.

    When it comes to breakfast sandwiches before a flight, I'm still partial to the Manny's in Concourse A, but I appreciate any option that gets baked goods & canned/bottled beverages in my belly that won't make me sick. And, yes, folks, that equals four stars. Beggars can't be choosers and things in life are relative. TSM, I'm sure we'll meet again.

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