McDonald's

Mc-meh

I totally get that you are on a main walkway and get crushed with the crowds, really I am from NYC so I get that.  But please, do some work on how to move people through the process.

The line for this place is long - and after you get up to one of the two registers, you place your order with the totally demoralized people there and you get a number.  After you get your receipt with number, you move to the left with the rest of the herd and wait for them to call out your number.

Sounds efficient on paper but it does not matter if you order a meal or a cup of coffee - you go into the cue and they call the numbers sequentially.  When they do call your number, they have basically left a bag on the counter and walk away as you are approaching them - so you have to guess if that is your bag or not - in my case the girl handed me my bag but there were three different coffees sitting there- so I had to guess as to which was mine... sheesh

I think the could definitely improve the layout of how they handle the people they get there.  The food is fine enough - McD's has that down to a science.  

Good enough for a refueling stop - might not be the best choice if you have little kidlets in tow.

Even for an airport McDonald's, the service here is rude! The cashier was so apathetic, she barely opened her mouth  while monosyllabically taking my order. Other employees horsed around behind the counter, ignoring the long line of customers. The manager (?) barked at me when I tried to pick up my order--I foolishly assumed the drink she put down with my bag was my drink... Not so. In the forest of 15-20 drinks on the counter, not one was mine. I thirstily waited several minutes for the drink person (who appeared to have no other job than filling sodas) to fill my drink. After several minutes of ignoring my pleading eyes and doing nothing in particular, she got around to it. At least my order was correct, though the fries were tragically oversalted.

I feel dumb for being so disappointed with McDonalds, but on that day my happy meal was a sad one. :(

This McDonald's is only good if you are ordering a meal. Otherwise, the drink lady will not care much about you because she's got to make the drinks to complete the meals.

Apparently the way this McDonald's works is that most of the staff is designated to complete the food portion of the order.  But only ONE person is designated to complete the drink/ice cream portion of the order.

The reason I go to McDonald's is because I need something FAST.  I ordered ONLY a drink.  But as I waited and waited and waited, I saw that everyone with meals (that should take longer to prepare than ONE drink) had their orders completed than mine despite me placing my order before everyone else.

When I finally got tired of watching everyone else leave with their order while I was still waiting, I decided to inquire about my drink.

The lady who was dealing with the food simply turned her head to the lady making the drinks as if my problem was not her problem.  She did not bother to help me inquire with the lady making the drinks.

It's always such a love hate relationship with McDonalds. Since its at the airport, I know I'll be back here again due to lack of options. *sigh*