This is for the American Girl Store, not the restaurant. I'm giving this place 4 stars ONLY because my daughters (yep, daughter$, plural) had an amazing time and they love their dolls.
Minus 1 star......1 big, big star......for the sheer nickel and diming that goes on. Paying for the doll, their clothes, their V I O L I N.....ear piercings, purses, pajamas, braces, glasses....I half expected that we'd have to pay for their SMILE. (we did - it's $34).
The store itself is enormous, I don't know what I expected, but it was an impressive operation. Dads, start practicing your "glossed-over" look right now. There were so many men in zombie mode. So many....
I made the best of it by taking pics of the experience, and one thing that made it very, very tolerable: My wife was smart enough to use their personal-shopper service. The shopper was with us the entire time, walked us through all of the options, and cashed us out personally - no waiting in line for anything (that I can remember).
When we got the final bill, I literally LOL'ed.....whatever you do, keep track of what the item costs BEFORE your child has it in their hands (as with anything, actually). Â Good luck, happy shopping, and please win the lotto before you go. Â :-)
Giving 4 stars as an average between my rating for the store (5 stars) and rating for the restaurant (3 stars). Â
The store is amazing. Â Really an incredible concept, very well executed. Â Definitely worth a stop for any family with a daughter interested in American Girl. Â We make the trek every time we get to Chicago.
As for the restaurant, I have some mixed feelings here. Â On one hand, the setting and experience does what it's supposed to do -- charming and fun. Â On the other hand, the food is mediocre at best -- comparable to what you'd get in a museum cafe like at the Shedd Aquarium. Â I feel like with a little more effort and focus, they could (should) improve the food dramatically, which would make the Dads and Moms enjoy the experience a lot more and feel better about the price tag -- after tip, about $115 for a family of four.
This review is for the restaurant. Â My two little girls don't even like dolls, they are stuffed animal kids, but Mommy loves the comfort food they serve in the restaurant. Â So every once in a while I announce with excitement that we are having dinner or tea at the American Girl store. Â The restaurant is hidden away in the back of the top floor of the store, which is just smart marketing. Â You must make reservations and all the children and parents wait in a crowd outside the closed doors of the restaurant. Â For ten minutes or so you wait while the excitement builds...and finally, the bell rings...dinner is served!
After the seatings are announced, you are escorted into a dining room where someone dropped a femininity bomb that exploded pink everywhere. Â You are escorted to your table and everyone is offered a seat, even the dolls. Â Cuteness abounds. Â If you are at dinner, you will order an entree, which are surprisingly decent, but the real fun is in the appetizers. Â Warm cinnamon buns, and a tea tray of miniature sandwiches of "peanut" butter and jelly, pigs in a blanket, and scones. Â All the food that I have outlawed from my diet because I want to be healthy, and I need to stay awake during the day which is awfully hard after a carb overload. Â But, one must make sacrifices for the children. Â Desert is just as cute, with a strawberry mousse covered in chocolate "dirt" with a plastic flower growing from it. Â The flowers are yours to keep.
Finally, the beverages are great. Â Milk for the girls, tea for the dolls and Mommy can have champagne. Â
So far, my girls haven't asked for the dolls, so I will save that review for when we cross that bridge.