Arby's Roast Beef

One of my favorite fast food places, but fast food nonetheless.

I wrote a long, dramatic e-mail to Arby's manager when they got my order wrong at the drive-thru.  I wanted a roast beef n cheddar and curly fries, but what I got was a junior roast beef and a baked potato.  I hate their baked potatoes so I was lamenting how I was badly craving their curly fries and wrote of my deep disappointment to get a baked potato instead.  Usually restaurants ignore my whining and let it go, but not this kind manager.  She wrote me back and told me I could bring my receipt in and get the meal I'd originally ordered.  AND, she gave me two coupons for free meals in the future!  That's great customer service.  I approve, Arby's, and thank you!

It's Arby's.  Like all the other places called Arby's.  In my fast-food rankings, it's at or near the top.  Better than McDonalds, Wendy's, Burger King, etc.  But it's still just fast food.  So on that scale, it's a 4-star fast food experience to me.