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  • 0

    The employees need to go for customer service re- training.  I went to the drive through and as "Matt Y." said, the person taking my order was very ghetto.  In addition, I waited so long, I parked my car and went inside, to get my order.  There were at least 10 employees inside, but not very many were working. While the store was clean (it should be, because it's new) I don't plan on going back to that store.  Fast food doesn't take 15 minutes; and at the very least, they should get your order right.

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  • 0

    While I agree with Matt Y's comment about putting a BK in the middle of a busy parking lot, overall my experience wasn't that bad.   (the traffic is kinda a bitch though!)  I didn't use the drive thru, and opted to eat inside.  It was clean, and service was much more prompt than I expected.  Inside, they have a plasma TV with the news on, so that was nice to watch before heading back to work!

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  • 0

    Somebody is playing a joke right? They have got to be kidding putting a BK in the dead smack middle of an already congested parking lot. Somebody forgot to do customer-training seminars with the employees before they opened for business. First, they have the double line drive through which was a total nightmare within itself. Second they person who receives my order was very ghetto and unprofessional, i.e. "Huh, what you say"? It took forever just to receive a simple #2 combo. I think I will gladly pass this establishment up from now on. As they say, you never get another chance to make a first impression. And they blew their first impression for me.

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