I love their chicken parm. It's so delicious. I also like to get their club italiano a lot.. Those are my favorites, so I get them most of the time. The bread sticks are very good. Never had an issue with service and generally they're pretty good about going around and offering more bread sticks.
Review Source:As fast food goes, Fazolis is one of the best, tasting more like home cooked pasta than fried fast food.  Some meals are healthier than most fast food meals, including salad as a side option.  Unlimited  breadsticks are included with all orders, and pretty good.  This location is usually packed.  I prefer the 86th and Ditch location as a result.
Review Source:1. This place is fast food, and we all know it.
2. But they have the BEST free, hot, fresh, fluffy, garlicky, bread sticks.
The service is the same line as McDonald's. Go in with that expectation, and you'll be fine. The new baked pasta I tried did not sit too well, and tasted a little "weird", but I couldn't put my finger on it.
TIP: go in to get unlimited refills on tea, unlimited bread sticks, and stick to a small entree.