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  • 0

    Had dinner here Saturday night with a networking group. Ordered the fish and chips. Traditionally fish and chips is Fish and FRIES (to Americans). Was asked by the waiter if I wanted fries instead of chips (crisps to our friends in the UK). I said, of course, fries. (Potato chips with fish? Really?)

    The meal came out and I noticed that the fish was dark. The fries were dark. I don't know when this place opened, but is obvious that the oil in the frier hasn't been changed since then. It was all dried out and had absolutely no taste worth mentioning.

    When I got the bill, I found that the "fish and chips" did not cost $10.95 as was shown on the menu, but that it was almost $13. The waiter informs me "that's because you got the fries". I said, "it would have been nice if you had informed me of this when I ordered". He claims he did. He did not.

    There was a gratuity added to the meal due to the number of people in our party. Fine. However, my 10.95 fish and (are they chips or are they fries?), with a diet coke and the gratuity cost me $19. Absolutely awful meal for roughly $20.

    Top it with the fact that we couldn't get the waiter to bring us a check when we wanted to leave... I won't go back. Not even to see the bands that play (it does seem like a great room for that option.)

    Review Source:
  • 0

    Cold Springs Best kept secret. Beautifully tastefully decorated and appointed. I had Yummy wings my associates had steak. After all it was steak night. Service was great prices very fair. This was my 8th or 9th visit I will be returning.

    Review Source:
  • 0

    After being seated in the nearly-empty cavernous dining room and placing our order, we were told that a large party (which was nowhere in sight) had just put in an order ahead of us so it would be a little while.  That turned out to be the understatement of the night!

    There were just 2 of us and we had a very straightforward order: chicken fingers and a burger, but it still took almost an hour to come out. The waiter did bring us a couple of dinner rolls, which were actually very good, to tide us over, but I just couldn't help but wonder how in the world the kitchen would handle a dining room that was even half full. This was prime time, by the way, 7pm on a Friday.

    They say hunger is the best sauce so I'm not even sure I can accurately comment on the food quality because anything would have tasted good at that point, but my burger was passable, if a litle bland, and the onion rings (a $2 up-charge vs. chips) were at least average. The waiter, despite being highly apologetic, continued to disappoint by taking forever to bring ketchup and then the check after the order was delivered. It almost felt like there was another "real" restaurant somewhere that we couldn't see and we were just the unimportant overflow. I swear, there were at least 3 servers for maybe 5 tables that I could see!

    They do have a giant deck out back overlooking a pond, so I might consider coming back here for a beer in the summer, but not again for dinner.

    Review Source:
  • 0

    I have eaten here 2 times in the last 3 months.  We purchased 1/2 price gift certificates through a radio promotion.
    This is a large restaurant/bar/entertainment venue.
    They seem to have an identity crisis with all of these different focal points.  Food isn't their strong suit.  They have a limited, expensive menu.
    Our first trip was so-so.  The hubby had the ribs and I had a chicken dish.  They were okay.  Nothing out of the ordinary.
    The second trip was on their all you can eat fried chicken dinner Wednesday night.  I got the $8.95 salad.  Very disappointed.  Iceberg out of the bag with 3 tomatoes, 3 slices of cucumber and 3 rings of onion.  The hubby got the fried chicken.  It came out on their signature square plates.  My salad was prepared on the same square plate.  A little dish (think oyster cracker dish size) of mashed potatoes and gravy and another little dish of green beans.  4 pieces of chicken, all dark meat except the wing.  The back piece was interesting, not too much meat.  The hubs finishes and asks specifically for a chicken breast and is told he has to wait 15 minutes for chicken to cook.  How is it that this is "all you can eat"?  They didn't seem to have any of the chicken prepared for the special.  Do you order another plate of chicken as soon as they set the first one down in front of you?  Maybe if you have to wait, you give up and leave.
    He ate the chicken breast and we got our check.  The waiter refused the 1/2 certificate for the "special" chicken dinner.  We knew it wasn't accepted for the alcohol, but were surprised that it wasn't accepted for the chicken dinner.  They would have taken it for my $8.95 salad, but we decided to keep it.  I'm not sure what we will do with the remaining 1/2 price certificate.  We might just take our loss on it.
    I can't recommend this place for the food.  And the atmosphere isn't very inviting due to the cavernous appearance of the large main room.
    I can't see this establishment staying in business without some serious attention.

    Review Source:
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