Despite the fact that we love the sandwiches, we have had trouble with our last two orders. Â
Last time, they forgot the meat on one of the sandwiches. We called to complain, and they said they'd send another one. It took an hour! They said the other driver refused to deliver it because we had already tipped the first driver. (Customer service...what?!)
Then, last night, we ordered around 7. The guy who took the order said it might be 30 minutes since they only had one person doing deliveries. Fine. Â An hour later, I called. They said the order had left the shop and would be here "soon." A half an hour later, I decided to make dinner (hungry kid). Ten minutes later (at 8:40!), the order arrived. Â I refused it.
In general, Jimmy Johns does a great job. But when I call this place, I never have confidence in what might happen. The order-takers are often inattentive when I say what I want. It's sometimes too loud in the shop for the order-taker to hear me. Â I ALWAYS have to repeat my address and phone number, sometimes several times. (Can't they use caller ID like other delivery places?)
One other thing: you can't really pick up from here... There is no place to put your car. So delivery is the only option, and it simply sucks too much to be viable.
Freaky Fast Delivery? Ummm, I think not.
Ordered my sandwich at 5:25, thought I'd grab a bite and head to the gym. It's now 6:44 and they JUST came to my door. I live exactly 5 minutes away from the shop, an hour and 20 mins? REALLY? Given I could have gone to get it myself, but it's cold outside and I'm lazy...
The most annoying part is that about an hour into the wait, I made dinner out of stuff I had at home. Super annoying guys.
Jimmy John's is my go to place for sandwiches. I love knowing I can always count on JJ's for good food and friendly service. Many of the staff have been at this location for years. I like that -- it's fun to go in and see a familiar face or two. I know when I go in I'll get a great sub and great service. The fact that JJ's delivers is a total bonus.
Review Source:My issue with this Jimmy John's is quite simple: they say that they have the fastest service and if you are going to make a claim to that, back it up. My thai food up in downtown Chicago comes faster than this place delivers to campus. So, it is normal Jimmy John's, just moving like molasses. Which, when I get my study cravings, is just not what I am looking for.
Review Source:Four Stars. Certainly.
The staff here is very friendly. They offered samples of their tuna. It's much better than the Sub-chain tuna - It's packed full of celery and onions very flavorful. The bread was super fresh too and veggies hands down fresh.
I'm a fan. And it is worth the extra buck or two... an eight in is easily two meals if you go with chips and a drink.
PS... Day old bread is 45cents.... it's worth it. They say it's good for making French Toast. I'll follow up if I ever try it!
Jimmy John's is fine, and predictable, and cheap. Â But I just wish the people at this location would listen harder to what you actually want on your sandwich when it differs from the listed ingredients. Â A bunch of times I've gotten tomato or mayo when I didn't want it, or not gotten sprouts, or cheese, or whatever. Â Maybe focus less on making sandwiches at light speed and more on making them correctly. Â Although I do give them props for delivering to me (literally) half a block away without making fun of me for being too lazy to put on pants and go outside.
Review Source:Subway sucks, Jimmy Johns rocks!
This location has definitely improved over the past few years, and when they "Freaky Fast, Freaky Good" they mean it!
It was not even 10 minutes from placing my order online that this adorable helmet clad Asian dude rings the buzzer. Â I must say I was shocked! Â I am so used to this location taking forever, but change is good!!! Â
When I am at my dad's I will definitely keep supporting Jimmy Johns...after all a Slim 6 is MUCH healthier than spending $30+ at other fooderies...and at the fee of the sandwich too! Â
Jimmy Johns  beats out everyone else in Hyde Park on delivery time, an oh so wonderful surprise after my 2 hour wait for the nearest Sarpino's (find my review for them it's ever so lovely).
It's Jimmy John's; you know what to expect. Simple sandwiches that end up tastier than a glance at the ingredients would suggest, bizarrely wonderful bread, great kettle chips and pickles, and fast service. If you want some dolled-up toasted sub on herbed bread bullshit stick to Quizno's, but Jimmy understands that less is often more, and sticks to nailing down the basics.
Protip: get the Bootlegger, Italian Night Club, or Gargantuan, skip the mayo, and instead ask for heavy Dijon and hot peppers. Their hot peppers are very unique and are superb. Only real problem with this location is that their onions can often be overly bitter and harsh, overpowering rather than complimenting.
Jimmy John's is consistent, and this location is no exception. Food is good, service is decent, etc. etc
However, this location does not deliver to an area 6 blocks away - due to the owner's 'problem' with the neighborhood just south of Hyde Park. No Deliver to 63rd is a joke and this restaurant should be ashamed of themselves.
"owner's problem" was how an employee described their rationale for not delivering.
Whomever the guy is who came up with the idea of making money by selling cold sub sandwiches with only one type of bread is a genius!  You gotta hand it to  the marketing gurus at Jimmy Johns, they can indeed advertise.  Now to the good stuff... Jimmy John's has some nerve branding their product as "Gourmet Sandwiches", when they aren't even remotely close to that label.  The stores are outfitted with black & red paraphanalia (gee, I've never used that word before) - and the staff at the 55th street store in Hyde Park are pretty cool.  No real hard knocks against Jimmy John's other than the sandwiches are largely average and the lack of bread selection is unheard of in modern day sandwich shops.  The fact that they don't heat sandwiches further plummets their stock value in my book.  Verdict:  2 Stars.
Review Source:The sandwiches themselves are nothing to get excited about but for three dollars and change for the slimmed-down varieties, they certainly get the job done. Â Get two and save one for that all-nighter. Â But the best part about JJs is its insanely dedicated delivery team. Â They work for a pittance but will deliver anywhere in Hyde Park, through rain or sleet. Â I paid 3.80 for a sandwich and the extra delivery charge was 20 cents. Â No joke. Â I had them deliver to the Reg. Â They came. Â I nearly stained my econ notes with tears of joy. Â God bless these brave men and their noble duty.
Review Source:Jimmy John's is like Subway, if Subway had less variety but higher quality and cost. Â Sometimes you just feel like treating yourself and spending that extra dollar on a better sandwich is worth it. Â Or maybe you just don't like the pressure of specifying every little thing on you sub and are willing to trust the people who designed the Jimmy John's menu to determine what vegetables in what proportions and with what sauces create the perfect combination; these people are professionals, and more often than not make a sandwich much better than the average sandwich dilettante (me included) would order if starting from scratch.
Also, they deliver, which Subway does not.
I know, it's Jimmy John's, and I don't really need to review it because it's just awesome anyhow because the sandwiches are killer and the pickles  make my heart pitter-pat. But my experience with JJ's today has led me here.
Let's just say it's been nasty, slushy snowy outside today, and I don't have windows in my office so I had no idea how gross it *really* was. So I called up JJ's and ordered my sandwich, pickle, and drinks for a coworker and myself. About a half-hour later here walks in this poor guy, soaked and freezing with my goods.
This guy? He'd BIKED to my office on the U of C campus ... in the crappy, cold, gross weather. I guess their car was out of commission and so he's been biking to deliver stuff. That, my friends, is dedication and amazing service. The cups were taped up and bagged tightly so they didn't even spill when they were placed in a backpack slung over his shoulder.
This JJ's gets four stars, simply because of that faithful delivery driver. But it's missing a star because A) No napkins and B) No straws.
Hat's off to you Hyde Park JJ's!
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