McDonald's

This is the worst run McDonalds I've ever seen.  One would think McD's would invest a bit more in this location.  On many occasions I've had to wait several minutes even for a cup of coffee.  The floor layout is another problem.  People don't know if you've ordered, the lines block everyone from getting in/out, it's a complete clusterfuck here.

I work in the CBOT right next door, so I am a frequent visitor of this particular McDonalds. Now, I'm used to the overall ebb and flow the CBOT presents, so I'm used to chaotic environments as well.

That being said, this McDonald's pushes it regarding organization. The organization is non-existent.. The place is a mosh-pit of hungry people that can't tell if you're in line, waiting for food, or just loitering.

It doesn't help that the staff doesn't seem to particularly care, but given the situation they are in, I can see how they'd get frustrated and/or fed up.

I think a McDonalds this busy needs a massive overhaul and makeover. At the very least, they have to address the organizational issues, much less an ambiance uplift. I'd think this one should look like the one on Wabash and Madison.

The one plus I have is that the McGriddles always taste delicious!!

Ok, so it's McDonald's. The thing is that the line here is always a clusterfuck. ALWAYS. They have the cashiers taking the orders fast, then you have to wait a bit longer then ordinary for McD's. But there is no flow in and out for this place. It's kind of bottle necked. You then wind up with all these people piled on top of each other. No one knows who ordered and who didn't. You have to climb over more people when your food is ready. It's kind of a pain in the ass...