Miller's Ale House Restaurants

Horrible take out process.  The staff was compltely confusing the orders.  The manager seemed frustrated and unfriendly.  I wouldnt recommend this place for a pick up order.

ok so, we walked in on a saturday night, place was pretty empty, we took it as a good thing, no wait for a table, should have known otherwise. while the food is decent (excluding the fried rubber they call "fish and chips" they messed up our drink order, which was taken by one person and filled by another, so we understood, but after it was straightened out  it took another 30 minutes for the correct order of drinks to come (then 20 minutes later, someone form the bar comes looking to serve the incorrect order anyway). then we ordered out entrees, and my mother ordered french onion soup (which was good) and my father a salad, the salad came with no dressing, and it took a while before he got the dressing (he got a second salad accidentally before he got the dressing).
There were several burgers ordered, (3 burgers, 2 bistro, and one British,) upon bringing the burgers, the waiter (not our actual table attendant) called out the wrong name, gave the wrong burger to the wrong person, confused us when he said he had 3 bistro burgers and  when asked if he could repeat the name he said
"Bistro Burger, i said it twice, damn"
then he got his wings, which he ordered with extra Blu Cheese, he got none. the fish and chips were ordered and were rubbery (thankfully the staff took care of it and we were not charged) it took 3 different times asking for to go boxes. very slow service, very mixed up kitchen. thankfully (some) of the staff was kind and could handle all the problems. other staff members were rude. very disappointed and wont be returning.

I would like to recognize Alejandro for doing an outstanding job playing the role of manager, host and server.

Manager on Duty, never saw them.
Host, looked bitter and horrible customer service.
The 1st server, was in training and was slow.
Not her fault. This is basic manager 101. Someone needs to shadow her to ensure quality of service.
15min from seated to when we received our 1st drink. At that point we were begining to leave, when Alejandro swoops in and convinces us to stay and allow him to correct all the wrongs.
As advertised Alejandro delivered. He really knocked it out of the park w his personality and customer service.
He is a Stellar Employee;BRAVO.
The food was mediocre. The chicken in the nachos tasted just boiled. No seasoning.
Fajitas, no flavor. I had to bring them home to fix them for consumption.
Calamari was impressive.
A disappointing 1st time visit.

More like NMB fAle House.

Not worth the fisit. Plenty of other places in the vicinity