I heard great things about this place from a co-worker of mine who lived in Honolulu years ago. Therefore, my last day in Hawaii, I thought I should give this place a shot. Â I don't believe my co-worker has low standards, thus, this place must of gone down hill. I ordered something simple, chicken Caesar salad, and what I received was raw chicken. I told my waiter right away, and she came back 20 minutes later (!) offering to buy us a round a drinks. We took them. We received them another 20 minutes later with a bill. Turns out they expected me to pay for the raw chicken, I didn't eat.
Sadly enough the worst part wasn't the raw chicken. It was the service. There was only one other party of 3 while we there, and I still had to get up and serve myself water. Perhaps they need to hire more people or better train their waiter to be able to serve two tables at once.
However on the plus side, the Hawaiian Punch was excellent!
I come to Moose's for their chili cheese fries and chili cheeseburgers all washed down with beer. I eat it sober so it's not my drunken munchies giving this review. Haven't tried anything else because I don't feel the need. I always get the same server in the afternoons, Moe. I rate them so highly because they provide exceptional customer service quality (drinks always filled and any needs met), great food quality (tastes great and I never get sick, so that's a good sign), quality atmosphere (friendly staff and plenty of tvs to keep me occupied), but above all they create a memorable service which leads me to frequent there when I'm in the area. There is no pressure to finish my food, I've hung out there for hours and was never bothered to move. Service is excellent from the time I walk in is exactly how I am treated from the time I leave.
Review Source:This was quite a disappointment. We were in the mood for some good bar food, and this place had a good rating. Unfortunately the food is lacking.
We ordered the Combo Pupu Platter. It comes with potato skins, spicy moose wings, nachos and onion rings. Â Each item was lacking flavor and freshness. We added pork to our nachos but that failed to improve them. The chips had good flavor but seemed stale. There was not enough cheese or pork. I have had better pork out of a packaged container at the grocery store. The wings were OK, but certainly could use some help in the flavor department.
Our server was friendly and genuinely nice. It appears to have a fun environment if you are looking to do some drinking. I would just not waste your time eating here.