Mugs Pizza & Ribs

If I'm home (Mt. Prospect) or any where around home and I want pizza.... It's going to be Mugs.  Tried a few other dishes too.  All were good!

Great pizza!!! The funny thing is that I lived in mt prospect my whole entire life and never tried this place. I just assumed it was this small dumpy place but finally a friend of ours told us to try it and thankfully we did. We also tried the ribs which were decent. Make sure to get an extra side of BBQ sauce. Also get the au gratin potatoes as a side. The garlic rolls are forgettable. I wouldn't bother ordering extra as you get one with your ribs. Love me some mugs!!!

Terrible customer service here is what happened to me:   BOB / EARNIE - at this location told me he could not help me with correcting my order... Bob told me that I would have to reach the owner at a separate number.. when I asked about more details.. as he offered none... He explained that was a separate phone number/separate location and would be dealt with separately.  They simply delivered the wrong order to my home...  I asked for scalloped potatoes and they delivered mashed potatoes with some cheddar cheese on top... Bob told me that was scalloped potatoes at his restaurant (Mugs Pizza & Ribs) - I told bob he was full of it.. completely.  He told me I could not get a redelivery of anything else and that I was not entitled to a refund..... Now I tell Everyone on Facebook too!   Good going Bob.. say hello to Earnie the owner who was unavailable... Ernie/Bon/  You've just lost at least $200 buck per month from us!    ... and I say - KMA MF!!!