O'Charley's

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  O'Charley's as a chain is one of my favorites. I love their soups, salads, solls, and I've honestly never ever had a bad meal. Service, of course, is another story. Recently my folks and I went for dinner. We were starving and elected to sit in the bar. There was basically no one there. It took a while to get service and our server was very unattentive. Also, I was getting over a really bad cold and wanted nothing more than a bowl of soup to go with my salad that I ordered. We also had an appetizer. The app came, but no soup. There was a long wait in between appetizer and dinner, and still no soup. Finally the dinners came out, and still no soup. I told the guy that I never got it, so please remove it from my bill. Naturally, he blamed the kitchen. Really?! As a responsible server, you should be the one to take ownership of an issue and check to make sure the kitchen is sending out what people ordered. I never get to go here because most of my friends don't like O'Charley's so going here was a real treat. I was really looking to forward to that soup making me feel better since I had a sore throat. So dissappointing. Our waiter was kind of a d-bag. he didn't care that he messed up and wouldn't take responsibility for his actions.

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  Posted on 06.13.12 Christine B.

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  I have to say that I never really think about going to O'Charley's but I I happened to have gone twice in the last month and I was pleasantly surprised.  
  
  The warm rolls that they bring to the table are just as delicious as I remember.  And they'll bring you as many baskets as you want but you have to be careful because you'll enjoy them so much, you might forget that they're bringing you an entree.  
  
  The first time I went to O'Charley's I wanted to get the chicken tenders but I gave up fried food for Lent so I went with the Teriyaki Sesame Tilapia off their $7.49 menu.  I won't say it's the best fish I've ever had but for $7.49, it was pretty darn good.  The fish wasn't over cooked, the wild rice was nice.  
  
  The next time I went, Lent was over so I ordered the Chicken Tenders that I'd been craving.  I went with the $7.49 menu again and ordered it with the naked twisted chips.  The chicken tenders were not as good as I remembered them to be in college but they weren't bad.  The naked chips were fun and delicious but next time I might get the sweet potato fries instead.  
  
  Some of the friends I went with ordered salads and the lunch portion is a generous size.  They also said the salad were quite tasty too so a win win!!
  
  The best part was that we all had 1:00 meetings to get back to and were in and out in 40 minutes.  That's pretty impressive considering the restaurant was full.  
  
  I'm not going to claim that O'Charley's is my favorite restaurant but I definitely prefer it over some of the similar chains that exist.

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  Posted on 04.27.11 Emel S.

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  A group of us went here before an outing and I just had to write a review.  Our service was terrible since we had to ask for things two, three times and our server even used the excuse that the iced tea was "stinky" so they were making more which is why it wasn't out yet!  (gasp).... Needless to say the service was horrible but the restaurant is dirty and the food is to be expected (is it microwaved?? I can't tell.).  That said, I really don't recommend.

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  Posted on 09.20.10 CN D.

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  I love O'Charley's food, I really do. I used to work at a different location and everything is so tasty!
  
  It seems, however, that every time I visit this location the service just disappoints me. Not so horrible I wouldn't return but I am just so let down...maybe I have too high of standards since I know how I used to serve there.
  
  The last time I was there the manager looked as if he was about to scream and punch the wall. He looked so angry walking around and it was quite odd. Our server was pleasant...sometimes, she was busy, which I more than understand but when she was at the table she didn't really listen and it was so frustrating!  Near the end of the meal, the angry manger came over to see how our evening was and he seemed so calm and pleasant that after he left my mom and I just looked at each other and started giggling. What a 180 he just pulled, it was so odd.
  
  As for the food the the last time I went, it was ok. Rolls were good but our appetizer was a disappointment. We got the chips with the queso sauce on them and it was super runny and just kinda made the chips soggy and barely stuck to it. We both got the Black N Bleu salad which was delicious as always except mine had a TON of bacon crumbles on it. Someone got a bit careless, overall though, it was still the good food I remember.
  
  I will still return, I just hope someday I will have a good all around experience!

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  Posted on 08.23.10 Samantha W.

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  3.5 stars. I am surprised this location has not been reviewed yet. Came here for lunch and I ordered the fresh strawberry lemonade made from scratch and for the entree chicken tenders with chips. The biscuits were soft and fluffy, served with whipped butter. I thought the chicken tenders were pretty tasty and crunchy. The chips I didn't enjoy so much, they were clumped together and were not what I had hoped for. The lemonade was pretty bomb-ass delicious with real sliced strawberries. Overall, not bad but I think I would have to try more items to get a better feel for the food. Prices were decent and portions were filling. I would recommend this place for lunch or dinner with friends.

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  Posted on 12.09.09 Tiffany L.

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