CliffNotes: The chicken was so undercooked it got sent back, I found a 1/2" piece of plastic in my mac and cheese, and my roommate found a 4" blond hair in his fish and chips.
How all of this could have happened in just one sitting is beyond me.
I'd love to comment on the service, the food, and the atmosphere but to do so would only detract from this establishments real area in need of improvement: keeping foreign objects out of their entrees.
The chicken was comped (which was nice of them), and the mac and cheese was actually already comped before I found plastic in it because they forgot about it entirely and had to quickly make it after everything else was already out.
Also who doesn't take American Express? Have you just given up entirely?
Try somewhere else instead.