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Reviews & Tips

  • 0

    Worst customer service, doesn't surprise me. Never have had good service at the Edina location either.

    They totally suck and food is mediocre.

    Review Source:
  • 0

    I was a bit wary of trying this place after reading the reviews but my mom was complimentary of her experience so we went Friday for a business lunch. It was about what I expected when I walked in. Cozy, granola, smelled delicious!

    All the food at the table received rave reviews. We enjoyed the salads that came with the entrees and the light dressing that accompanied them. I had the vegetarian lasagna and found myself picking at every last crumb while we discussed business.

    I like that they have "non-healthy" drink options like Coke. We laughed when the waitress said "we don't judge" while taking our beverage order.

    The only two things that made it not 5 stars were the noise level and the slower service as others mentioned in their reviews. I think the service could be better if they just had one more waitress. I think I saw two girls covering the entire dining room and it was nearly full by noon. I realize the sound part is harder to tackle as it is a small space, all one room, and they do espresso and other specialty coffee drinks. Some acoustics equipment to deaden the echo would probably help. I might not recommend going here with a big group or to have important conversations as we found ourselves shouting a bit to hear one another.

    Review Source:
  • 0

    I love the patio and I want to go when they put the lights on cause they look cool. I had the omelet special of bacon and bleu cheese with a side of thinly sliced potatoes, and toast that was actually buttered. For a healthful theme it is more of a restaurant layout, than a gathering atmosphere of Living Waters up the road. Some food is similar, some isn't. My waitress, Nicole, although the only one outside taking care of a full patio, never ignored me. She told me the water is super filtered. I didn't have a bad time at all.

    Review Source:
  • 0

    My first time at an organic cafe.
    Was a busy summer afternoon, and we wanted outdoor seating. We could clearly see that there were tabes available but the waitress did not seem enthused that we asked to be seated outside. Took her over five minutes to seat us although many tables were clear; we were ignored.

    Tried the chicken and goat cheese sandwich: very tasty.
    Ordered the side salad and was disappointed as others have mentioned...just a few greens and a balsamic dressing. I will choose a different side next time.

    My friend and I split the mixed berry bread pudding (that the waitress recommended) for dessert. Wasn't the greatest since it varied in temperature with each bite...but their other baked items looked fabulous.

    My friend had a tuna sandwich, and she enjoyed that.

    I will probably try again if I'm in the area.

    Review Source:
  • 0

    My husband and I love the concept and location of this restaurant but in the four times we've been there, we're less than impressed. The first time we went with friends and they had a "specials" card at the table advertising that if you like them on Facebook you get a discount. After doing so, we were informed that was a "Happy Hour" special yet it was not made clear anywhere on the ad. The service is inconsistent and can be slow. We had an awesome waitress once but the other times had bad service. The last time, we sat down we let our waitress know we were ready to order when she greeted us. It took over 10 minutes for her to come back and take our order and bring us water. We both had to finish the second half of our meals without anything to drink. To top it off, my husband had a croissant breakfast sandwich and the parchment paper was left on the cheese, when he informed the waitress, her response was "Uh, again!"  and she walked off without offering new food, a discount or an apology. When asked, the manager gave us $4 off the tab.  That was nice and all but the waitresses attitude was very off-putting and we won't likely return for sit down service. The baked goods are amazing!

    Review Source:
  • 0

    Some associates and I recently dropped into this cafe in order to conduct a short meeting.  The place had come highly recommended and we were all eager to partake in their happy hour specials and free wifi.

    However, once we arrived, that excitement quickly transformed into frustration.  

    Despite the establishment's six total patrons, it took more than ten minutes for us to order a beer or an appetizer.   Both orders resulted in disappointment.  

    If an establishment serves beer, it should ensure that its staff knows how to pour one.  In our case, three of us ordered beers.  The first two opted for beer to be poured into a glass.  However, after the first two were poured so sloppily that it created a mess, the third decided to stick with "beer in the bottle".  Their chicken quesadilla was equally disappointing.  

    I believe the establishment absolutely succeeds as a coffee shop but fails in its attempt to diversify as a wine/beer cafe.

    Review Source:
  • 0

    I admit that I'm having a somewhat conflicted experience writing this review. On the outside, POC is everything that I want out of a restaurant: truly healthy food at an affordable price that hasn't sacrificed taste for either. The execution of that dream is a little less perfect. POC has become my mom and my default lunch place for lunch (we work about a mile away), so much so that we will start driving this way before either of us has suggested it. The salads are good and various, the soups are unique and tasty, and the entrees are made up of something for everyone, from bison burgers to vegan burgers and from marinated salmon to tilapia tacos. And, there's breakfast all day! Who can complain?

    Well, probably a few people. My frustration has ebbed a little since the experience I'm about to recount, but it was an experience nonetheless. I always get the zone omelet (one egg yolk + three whites), which is filled with goat cheese, spinach, and freshly roasted tomatoes and served with a side of toast and breakfast potatoes (thin and somewhat tasteless; definitely not the best I've had in this city). I'm not sure what was causing it, but there was a huge grease pool on my plate, which isn't ideal given my goal when I eat at a place specializing in healthy organic food. I could eat around that, though, I suppose. The second problem secured my frustration: I had ordered a side salad, because I wanted some fresh veggies. What I got was a small bowl of romaine lettuce with shredded cheese and a cherry tomato on top. They charged me $4 for it. What?! First off, at a restaurant like this, romaine shouldn't be the most frequently used green-base for salads. Second, in what world does a five-bite salad cost $4? It was disappointing to say the least.

    The service here is spotty at best. Sometimes you get someone who is eager to help you and understands how to wait on tables, but sometimes you get someone with an attitude who doesn't seem to have the time of day for the patrons. That's a problem. They DID bring back the Sebastian Joe's ice cream that the former cafe served, after much complaining by its customers. So, maybe things are changing a little.

    The baked goods are incredible, with fresh pastries, tarts, and cookies that use unusual and delicious flavor combinations. The coffees are also good, so they're doing some things right. And the menu is a good start, but the details, for a restaurant that's aiming to be as health-conscious as it seems, are just not quite there. I'll keep coming and keep looking forward to my cobb salad with salmon and mixed greens, but I'll keep being disappointed that that salad isn't on mixed greens to begin with. I have faith in you, POC!

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  • 0

    All I wanted was a simple dinner after a walk!
    We entered at about 7 PM after a neighborhood walk.  Wanted a simple dinner before some travel the next day.  The place was not busy - 4 people at the bar and three other tables with guests.  Bartender, waitress and kitchen staff on hand.  They seemed to be adequately prepared to deal with business, but we seemed to be totally invisible to the bar tender, the waitress and all staff.  We gave it a good 5 + minutes before we decided that the team on site that night did not want to do business!!!   We left disappointed.  We really hope this place is successful because we live in the neighborhood.  But if you are in a service business, you have to be ready to great guests within a reasonable amount of time and give them some expectation for service.  This may have just been an off night - I really hope so!  I will probably give it another try and hope that a manager will be on hand or a group of really engaged employees will be there who want to do business.   If that's the case, then I'd be happy to give them my money!

    Review Source:
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