Pizza Hut

This pizza hut location is horrible!  The people working night shift are very rude! I called for a delivery and it took over an hour. I was going to call and see if they were on their way and my neighbor knock on my door to tell me that the deliver was outside my apartment yelling and cursing at my landowner(who is an old-lady btw). Instead of deliver calling me like i told them to when they arrive, she did not, and she didnt even ring my door bell. she banged on my landowners window and when my landowner came outside to see what was going on, the deliver yelled at her and called her bad names because she was waiting outside(thats why there's doorbells and that's why i told her to call me when she arrived). At the time i didnt know what was going on, and when the landowner was telling me what happen it just sounded all too crazy. But my landowner has camera's around the apartment and I saw the recording of what happened. I called and complained and they didnt listen to me. So now this is going to coporate.

They're superb during day hours the mgmt is very professional. However when the sun sets somehow they screw up the orders make you wait almost two hours for a simple pizza

I came to pick up my pizza at 9:15pm(Called and informed the store that I would be arriving at that time to pick up my pizza even though I ordered it at 7:25)I came into the store paid for my purchase the cashier was very nice. Got home at 10pm to find that I picked up a plain Cheese pizza.

Not what I ordered, in fact, cheese is a far cry from half Hawaiian pizza and half bacon and pepperoni with extra cheese and stuffed crust.  How could you possibly take $20 for a $10 pizza and not know it?

For just a moment - think about something you have wanted for months, and you finally get it, and it's not what you have been craving at all.  You are ruined, no appetite any longer.  This is the pain of craving stuffed crust, being relegated to one chain who makes it, and then your dream being snuffed out as quickly as the money changed hands...that is pain.  

I called the store and they apologized and offered to have my correct pizza delivered, picked up, or a credit to my "Account." I was going to have it delivered and thats when they told me that they don't deliver to me.  For those of you that use street parking at 10pm on a Sunday night in Chicago, you realize that I was not moving my car to make a 40 minute round trip because they screwed up.

The pizza was in fact dry, like it had been under heat lamps since 7:30pm, very tasteless, and the cheese barely made it within 3" of the edge of the crust.

Pizza Hut has gone waaaaaaaay down in the last 20 years.  Pizza Huts used to have a salad bar, and a wait staff - now you are lucky if you can sit at all since they are all Pizza Hut "Express" now.  Total garbage.

It is sad to say, but I was ready to order from Dominos at this point.