Had dinner here on the night of the soft open. You never would have known! The service was great, the food was delicious and the atmosphere is relaing. Benn back for luch and dinner several times since and I get the same great results. The only thing that would be more helpful is a 'beer menu'. As it is now, the waitstaff carries handwritten papers that only give the name of the beer. I know they change the beer frequently; make up a speadsheet with the names and a quick description. It would be easy to edit and print on a daily basis
Review Source:I'm going to go out on a limb and say that Plan B is the best place in the Greater Springfield area for a burger. Â If you narrow that selection down to $10 hamburgers at places with full liquor licenses (there are a couple of good, ambiance-free options in Enfield, CT Â & West Springfield, MA that don't need naming here) then Plan B is the hand's down winner.
Now that they're at the Hall of Fame, it seems almost obvious - Â Duh, there should be a hamburger place really near the Basketball Hall of Fame. Â And, they have chili. Â Slam Dunk.
Overall, it was a good meal. The Big burgers were delicious. The deep-fried (unbreaded) salted rosemary string beans were an American homage to edamame (look it up) . The table service was capable, pleasant, and attentive - if not a little bland. Â We discussed, inconclusively, whether our server was named Chavez, Caitlin, or Britney - without conclusion - since we never did catch her name and she wasn't saying. Â Regardless, our server capably took our order and delivered a really enjoyable meal in a timely manner, Â without error.
Eat here. Go early. Â We went on a Tuesday and crowds were forming by 5:30. Â If you can do anything to enhance your appetite before going, you will enjoy the enormous, tasty, creative burgers even more. Â If not, help yourself to their extensive craft beer, bourbon, and cocktail menu and enjoy a meal that will not fail.