The food is fine, the staff was great...the decor? Can you say tacky and completely run down? Seriously, Â I refused to sit in the worn out dirty feaux suede off-white bench with the tacky plastic picnic- table-cloth stapled on it...only to find all the tables and booths looked exactly the same! Worn down...where is Gordon Ramsey when you need him??? Â Get rid of the tacky mexican decor (paper lanterns, tacky posters)...
Review Source:Very mixed feelings about this place. Some things good, something bad, and some things just annoying.
Brags (+): The service is pretty friendly (albeit occasionally MIA). The complimentary chips and salsa are yum! The portion sizes are pretty hefty as well. Also, you can get a free fried ice cream if you check in on Yelp or Foursquare (although DON'T try to use a Groupon with it as well because)...
Beats (-): We redeemed the fried ice cream offer... but then were unable to use the Groupon. Booo. We tried to add the fried ice cream to our total tab so we could still use the groupon, but the management was being stubborn. Blah. In addition, the food is... ok? Some of it even tastes good, but some of it is just very blah/overcooked.
Variance (~): I feel like Mama Iggy's can't decide what it wants to be. Does it want to be a classy-ish tequila bar, a sports bar, a Tex-Mex eat-fest? I guess the building they're in is massive enough that they kind of squeeze everything in.
I think i may want to work here... I could perform one of the following tasks.
1. I could be a hostess that greets customers with my back to them while enjoying my "free time" texting pals on my handheld device. I could act surprised when a couple stood behind me for 45 seconds patiently waiting for assistance to find our party of 30. I could offer no assistance whatsoever and laugh off my inability to accurately locate the aforementioned party. Gosh, I'd hate people like me too, so needy.
2. I could be a waiter/bartender on the patio. I'd always have a good reason to be inattentive to the needs of the patron. If you need food, sorry, I'm bar tending. If you need a drink, sorry, I'm waiting tables. I'd always have an excuse to perform sub-par. Awesome!
On a serious note, tonight was my first visit here. I always try a new place with a good attitude and with a degree of impartiality. I was utterly unimpressed. Their sign boasts "Killer Mexican", what i got was different. The food was a 3/10, the service lacked any critical sense of what is required as a service based industry; i rate service at 2/10. I don't think they hired all the jerks in the local area, but suffer a lack of any meaningful training on how to present the desired business model (whatever that is). I handed an uneaten dessert item to the bartender/waiter and said "I'd like to settle up". Without a hiccup, i was handed my bill with no inquiry as to my level of enjoyment. I had a good answer tee'd up, yet was unable to voice my lack of enjoyment and promptly paid my bill and went on our way. I will not be back and the reason i won't write a letter to management is because a comped dinner still wouldn't bring me back. Hold on to your seats, i have a prediction.... Doors closed and business shuttered in 6 months. Someone will lose a fortune trying to finance this business as I'm positive it isn't turning a profit under the current management and business model. I hope mgmt reads this and learns how to train their employees to offer great service, with a smile. If the smile is fake, your job is to make it convincing enough that I'm fooled. Oh, and hire a new cook as well, the food stinks.