Playhouse Lanes

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  I had such high hopes for this place as it is close to where I live and exactly the type of bowling alley I love. But Nafeesa hit the nail on the head.  If an owner of this place is reading these reviews do yourself a big favor and fire every employee currently working there and start over.  We walk in with a group of six and walk up to an empty front counter.  We stand around for a couple of minutes before someone finally walks over to help us.  The kid(I say kid because he was a kid, hoodie pulled up, head phones around his neck) walks up to us and just stares blankly at all of us.......mmmk. So can we bowl?  He painstakingly punches some stuff into the computer and groans and moans as he gathers our rental shoes as if we are burdening him.  We get set up on our lanes and I head over to the bar with my friend to grab a beer.  The bar tender(I guess he was the bartender) is sitting in the corner with his headphones on, staring at his iPad.  Again we stand there for a minute before he glances at us and back at his screen.  He finally hits pause and walks over and stares at us blankly.  Again, the feel of not being wanted flooded over me.  "Yea?" he says to us.  Well sir, I was really interested in discussing the difference between oil based paint and latex paint with you.....I WANT A DAMN BEER! Why the hell else would I be standing at the bar with money in hand? I don't know what it is about the employees here but they clearly don't want to be there and they make that known.  We bowl a few games without incident and( other then all the employees just sitting around and staring blankly. Weird) finish up, get our shoes back on and head back to return our rental shoes.  Again no one is at the desk for assistance.  We drop our shoes on the counter and head out for the night....I don't get businesses that employ people who have to drive to help others.  The purpose of an establishment like this is to provide a fun, inviting atmosphere to it's patrons.  This place did the exact opposite.  I can deal with crappy food, or broken machines or a bit of dirt and grime, that adds charm!  But when a staff makes you feel as uninvited as these people did you will most likely never return. I myself will not be returning. This place would have been a great find had it not been for the unfriendly, uninterested staff.  Boo what a waste.

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  Posted on 04.29.13 Jeff E.

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  I'm surprised this place is still open.  The place is ran down, the lanes are always jamming or the computer doesn't register the points correctly and the staff is rude.  Avoid this place if you can.  I was very diappointed with how the owner spoke to my nephew.  I didn't found out until after we left.  When my nephew returned from asking the owner a question about the score board, he told me he was done bowling and wanted to leave.  I didn't think any thing of it and the following week when I asked him if he wanted to go back he told me no and told me why.  Never Again!

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  Posted on 03.27.13 Nafeesa S.

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