Potbelly Sandwich Shop

I normally LOVE Potbelly, and as a medical sales rep, use them often for office luncheons.  This one in Park Ridge, I hate.  I placed an order at 10 AM to be delivered at Noon (online).  They call me at 10:50 and ask if they can deliver at 12:45.  Why would you wait that long to call and ask?  Obviously, this was not going to work, and when I said no, this is a doctor's office with specific lunch hours for the staff, I got a response of a sigh and I guess we can cancel it.  Thanks, but no thanks.  I luckily scrambled and found someone else to do this delivery and will NEVER be using this Potbelly again.

Been a while since I been to a potbellys.  Very friendly and very positive staff.  I liked the layout (although I couldnt tell at first where the line started.  Otherwise the only thing that upset me was me forgetting to order the banana chocolate milkshake.

Le sigh.

I went to high school down the street from the original one and frequent other locations too so I'm well versed in Potbelly experiences. I stopped in here while in Park Ridge and had one of the worst Potbelly sandwiches I've ever had. Bummer.

I asked for extra hot peppers on my Wreck. Dude complied... but didn't bother draining any of the oil so when I got to my sandwich, the bun was so greasy it disintegrated. A sopping wet oil slick. Gross. Total waste of time and money, I had to toss it.

Sad. Definitely won't be returning.