Potbelly Sandwich Shop

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  I normally LOVE Potbelly, and as a medical sales rep, use them often for office luncheons.  This one in Park Ridge, I hate.  I placed an order at 10 AM to be delivered at Noon (online).  They call me at 10:50 and ask if they can deliver at 12:45.  Why would you wait that long to call and ask?  Obviously, this was not going to work, and when I said no, this is a doctor's office with specific lunch hours for the staff, I got a response of a sigh and I guess we can cancel it.  Thanks, but no thanks.  I luckily scrambled and found someone else to do this delivery and will NEVER be using this Potbelly again.

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  Posted on 02.12.13 Heidi M.

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  Been a while since I been to a potbellys.  Very friendly and very positive staff.  I liked the layout (although I couldnt tell at first where the line started.  Otherwise the only thing that upset me was me forgetting to order the banana chocolate milkshake.
  
  Le sigh.

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  Posted on 11.07.11 Gerry X.

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  I went to high school down the street from the original one and frequent other locations too so I'm well versed in Potbelly experiences. I stopped in here while in Park Ridge and had one of the worst Potbelly sandwiches I've ever had. Bummer.
  
  I asked for extra hot peppers on my Wreck. Dude complied... but didn't bother draining any of the oil so when I got to my sandwich, the bun was so greasy it disintegrated. A sopping wet oil slick. Gross. Total waste of time and money, I had to toss it.
  
  Sad. Definitely won't be returning.

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  Posted on 11.06.11 Natalie S.

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  Not sure what to say, its a Pobelly location; so you know you are getting great toasted subs.
  
  I am an old timer when it comes to Potbelly's, dating back to when I was on campus @ DePaul around '90 and would frequent the original location on Lincoln Ave.
  
  The only drawback is I really can't stand the delay in ordering now that they have multiple sizes and salads.  You used to be able to fly through the line at any location during lunch.
  
  That said: #1 place for subs!

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  Posted on 05.24.11 Vlad A.

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  I nosh here fairly regularly because it is right around the corner from my office. Truly, this is as good as it gets for a chain restaurant.  
  
  Always really friendly service. They honestly take care in putting together a great sandwich (mmmmmm...turkey and bacon!). Good selection of beverages, too. They have a whole cooler filled with sodas, teas, and the like BUT ALSO fountain drinks for people like me that prefer mixin up my own fizzy concoction (that'll be 2 parts diet with 1 part regular and a splash of Sprite, please).  
  
  Why is this drink variety such a bonus? Because it ensures that both sit-in diners and take-away diners can select the style that is most fitting to their daily activities (riding the Metra? grab a can of something. Dining inside? savour a fountain drink and refill it when you want to). That's smart.  
  
  Definitely one of the better fast-casual sandwich places in the O'Hare area.  Especially when considering that you can add bacon to anything...mmmm....bacon.

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  Posted on 01.09.09 Jacqueline M.

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