My wife and I decided to stop here for a quick bite since we haven't been to a Red Lobster in ages. Last time I was here (8-10 years ago), I had a really bad experience and it was the first time I didn't give a tip to the server. Having been a server before, it's rare that happens given the fact that I know what they are going through.
Anyway, this time around, service was almost as bad. The food was just ok but it seems like my server needs to know how to manage his time better. While he was nice, he seemed, inexperienced or lacked proper training. When my wife and I were seated, it took like 15 mins till our server arrived to take our order. Food came out at reasonable times. Appetizer in 10 mins. And main course 10 mins after that. Server showed up twice to ask if everything was ok. Well, we didn't see him much after cause 30 minutes passed before we saw him to ask for the check, that took about 15 more mins for him to bring that. Then when we gave our credit card for payment, that took another 15 mins. All in all, we were there for almost 2 hours.
Here's the thing, for a restaurant, you want to get your tables seated as much as possible. We should have been out of there an hour earlier and in that time, they could have had this table seated. When we arrived, the restaurant wasn't even crowded, when we left, there were over a dozen people waiting.
I don't think I'll come back again. Sorry, got to Joe's Crabshack.
Eating at Red Lobster is a typical NJ thing I guess, close to sitting in a greasy diner. This particular one is okay. Service was somewhat speedy.My waiter was a young hip Spanish kid who used a lot of slang, but maintained professional.
The food was...errrr....Red Lobster. I ordered a small salad and the combo with 7 oz. steak, garlic shrimp and cheesey lobster mashed potatoes. I was pleased with everything except the taters. The cheese is like, FAKE CHEESE tasting. Yes, caps. That's how I feel. I understand cheese, and even fake cheese, but they didn't even try to make it taste good. I don't even know.
Otherwise, I dig it. It's a chain you know? Place was clean, lots of employees making sure the ship was running, and I got full. I hope the big wigs get rid of that phony queso.