Awesome place! The manager Gary is very knowledgable about how cigars are made and what makes a good stick. He really makes you feel at home. The place is well kept with furniture that is very comfortable. But with that said, these cigars are the best I have smoked thus far. Everyone I had tasted mature with balance and flavor. In my option, I have not had a better cigar since....and I've had plenty. So thank you Richmond Cigar factory for making my experience pleasant and for always providing a great smoke. Cheers!
Review Source:I don't know what experience others have had at this spot but mine has always been a positive one. I stop by every couple of weeks and the only challenge I have from time to time is parking. Not only do I enjoy the quality of RCF's cigars but the environment, location (only a few minutes from Varina) and the multiple blends- not brands provided.
For "Richmonder's" that enjoy a smoke or two every now and then, its important to have a cigar  lounge located downtown. RCF creates a unique culture for this area and is a must have for the Bottom.
Lets keep Richmond's only downtown cigar lounge open.... and "Food L" I'm sure the folks down there know enough about other industry brands such as Gurkha and Padron. Next time you go, if you should ever visit again, just ask for a good cigar, smoke it, smile and laugh a little.
Updated from visit on 7/15/2013: Guy who works there was an a$$hat. I asked questions about the cigars and he acted as if I wasn't asking the right questions. For example, I named about 5 popular cigars I enjoy and hoped he could help me find a suitable match from the store. He couldn't, or have never smoked the cigars I named (gurkha cellar reserve, padron 3000, san christobal elegancia, etc.)
He also couldn't tell me about the taste, draw, etc. on the cigars. I asked about the difference in smoke time between two clearly different sizes and widths. He said, "that is a dumb question since everyone's draw is different." While that's technically true, I could give an estimate on difference in smoke times on average between, say a Nub and a lancero or a 5.5 cigar that isn't as tightly packed. Loved this place and always made it my Richmond "Must Stop Through"...not as much anymore unless he's not there.
Will add that the woman who owns it is very, very nice. But I wonder what the deal is if she lets an asshat work there...
PREVIOUS THOUGHTS: Visited this store on a Sunday midday since I was visiting in the area. Heard about it from a patron at the Cigar Bar across the street (Havana 59). The people were super friendly in a sincere manner and answered all of my cigar-related questions well, without judgment and thoroughly. The most impressive part was that I was given a stick to try. At first I thought she was going to let me smell it but lo and behold, a lighter was open and there I was, puffing on an exquisite blend of cigar goodness. I am a big fan and will be bundling up (purchasing a bundle) when I visit again or may buy online.
Wandering Richmond while in town on business. Not sure where to go when I stumbled on this gem. As soon as I walked the owner Gary, introduced himself shook my and and made me feel as if I were walking into my living room. Very hospitable and welcoming. I spent more than an hour just shooting the breeze with my new friends and enjoying a fine cigar. What a great find! Highly recommended. I look forward to my next visit to the Richmond Cigar Factory!
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