Ruby Tuesday

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  Love ruby Tuesdays! Everyone here was friendly, food was great, and clean!

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  Posted on 03.25.13 Emily H.

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  Maybe just my misfortune of bad timing but the srvice was very un even borderline horrible the food was  ok though.

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  Posted on 11.13.12 Derrick S.

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  In terms of the Good-Time Eatery genre of restaurants, this Ruby Tuesdays is below average.  Perhaps it's the excess foot traffic from the mall, but this location seems dirtier than others I've visited.  Likewise, the restrooms on both occasions I have visited have required serious attention--think Port-o-Potty, but with ceramic tiles.
  
  The service was average, our first time here, we experienced great service, which encouraged our decision to return.  Upon our subsequent visit, however, getting a refill was like hailing a NYC cab during rush-hour.
  
  The salad bar, normally a buffet of awesome, was sparse and in desperate need of attention.  
  
  I will likely eat here again if I'm shopping at the mall, but it will be with some trepidation.

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  Posted on 10.18.12 Gregory C.

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  Ruby Tuesday is simply the best casual dining chain restaurant option in the Gurnee area. There are so many reasons to love it: from the strawberry lemonade and potent long island iced tea on the bar side to the triple prime burger on the burger side, I'm a fan. The spinach artichoke dip and lump crab cake are also delicious appetizers. I tend to shy away from the steaks, seafood and chicken, because in my opinion these are merely adequate from Tuesdays. The ribs, however, are delicious as well as the great variety of side dishes which come as options with many entrees. I love the mashed cauliflower & sugar snap peas. If you are vegetarian, the salad bar is a nice option and one of the few places where this dying offering still exists. Delicious edamame and pumpernickel croutons are my favorites. Don't forget the great fit and trim options on the menu for calorie counters: spaghetti squash marinara sauce is a standout. Service is friendly and good. Know what to order, and Tuesdays will satisfy.

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  Posted on 07.24.12 Kevin N.

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  Great lemonades and steak! Our waiter mike was awesome! Fast service friendly wait staff, and awesome food.

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  Posted on 04.12.12 Dee M.

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  To Start I love Ruby Tuesday's salad bar. And I have to thank my brother and best friend Chris for that. Love ya bro. The atmosphere at ruby's great and the people there are always nice and willing to get you what you want. And the all you can eat salad bar all i got to say is bring it on!!!!!!!!!!!!! My husband loves there salad bar  he always says who needs anything more when there salad bar fills you up. The only thing i don't like about the salad bar is they made the plates smaller :(   Which mean you can't put a lot on your plates not cool. But other then that it's a great place not only for salad bar but for burgers and much much more. I know I'll be back how about you???

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  Posted on 03.17.12 Heather U.

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  We usually go here at least once a month if not more.  It is pretty good for the most part.  My husband loves it there so that is why we go that often.  I would not.  I do love their strawberry lemonade.  It is one of the best around.  The only think I really get here is the triple prime burger.  It is out of this world.  I have strayed and went with other items and I have to say that I am not impressed with them.  
  This past time I ordered the triple prime meatloaf (I had a coupon thank God!)  It was like they molded Alpo dog food.  It had a strange texture, also I have never had meatloaf that had celery in it.  Anyway.  
  I won't get the salad bar because I am not a fan of the way it is presented.  The tongs just lay on the plate of food.  Meaning when people grab the tongs and then put them down, they are basically puting their hands in the food that I am about to pick up. YUCK!  Watch next time you go.  Only reason I noticed was we were sitting near it and I kept watching and was so grossed out I mentioned something to the waiter and he just laughed and said what can you do?  
  Sometimes we get the free garlic knots and sometimes we don't, it is never consistent.  
  Again I go here because my husband likes it.  There are too many other places around that area that I like better.  But it is okay, the triple prime burger is really good.

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  Posted on 03.14.12 Nicky S.

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  We dine at Ruby Tuesday on a fairly regular basis and enjoy whatever we order, whether it may be meat, fowl or seafood. We find the Salad Bar well stocked and carefully tended. Entrees are generally consistent in composition, flavor and portions from visit to visit. Wait staff consistently offers a higher quality of service than one would typically encounter at other chain restaurants, and wait staff seems vested in creating a positive dining experience for customers, and appear eager to become acquainted with 'regular' patrons. Ruby Tuesday also offers a diverse selection of surprisingly high quality wines, and wait staff is generally well read about them as well as how they may pair with entrees.
  
  We would strongly recommend registering your name and email address as "So Connected" customer members (ask a waiter for a form), so you may regularly receive weekly email news about specials, and coupons to print and cut out to enjoy remarkable savings, such as a Buy One/Get One, 25% and 15% Off deals. You need not be concerned about presenting your coupons (as you order), because you will soon learn, as we did, that staff enthusiastically encourages the practice. Prices are moderate, though food quality, remarkable "So Connected" savings, and wait staff service easily justify them.

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  Posted on 12.30.11 Thomas K.

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  About 13 years ago I went to one of these.  The meal and service was so bad I've never been back.  yesterday a friend wanted to go here for her birthday so three of us went.  The service was really very good.  Our waiter was fun and attentive, but what's with the insane prices?  13 bucks for a hamburger?  Wow!
  
  I had chicken quesedilla and a tiny cup of soup and it was like 12 bucks.  They were ok, but I could hit a thousand taquerias in the neighborhood that would have to-die-for quesadillas for a third of that.
  
  My friends both had the burgers and one of them thought it was so bland she didn't finish it.  13 bucks for a bland burger.  And here's the really insulting part.  She wanted a cup of soup in place of one of the sides with her 13 dollar burger and they couldn't accommodate it.  That kinda sucks.
  
  There's really nothing so extraordinary about this place to warrant what their charging.  It seems rather wasteful.  My original impression of this place 13 years ago stands.  Not worth it.

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  Posted on 10.08.11 Corin W.

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  I haven't been to a Ruby Tuesday for several years for whatever reason.  I ended up getting a gift card for them for my birthday and also found a buy one get one coupon in my Men's Health.
  
  My wife and I decided to give it a try and we are glad we did.  The food and service was fantastic and the salad bar alone was great.  The best part of the evening was our server Michael.  He really knows customer service and makes you feel really welcome.  I sometimes feel short changed tipping people 15 to 20 percent to bring me food, but not with Michael.  He goes above and beyond and tells some great stories while still being efficient.  Both of our entrees were fantastic.  We also both had dessert and it also was great.  The prices are reasonable for what you get.  I would gladly go back the next time I'm in the area.

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  Posted on 08.23.11 Barry V.

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  While I believe most people have probably been to a Ruby Tuesdays, I still thought I should share a few little tidbits about it. I'm not too sure why other restaurants have such a small selection of vegetables, but the salad bar here ROCKS!! I love that they have edamame on it too (bonus points). And there's just something about the balsamic vinagrette dressing that I love. For those of you watching calories, there's plenty to choose from. You can get a sirloin steak, mashed potatoes, green beans and a salad for probably half or more of the calories you would consume at the other chains in the area. Service is usually pretty good. They have these yummy cheesy, garlic biscuits now too. And one of the new combos that I LOVE is the salad bar with two sides. And if you still have room after all of this, they have some ridiculously scrumptious red velvet cupcakes. :-)

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  Posted on 06.23.11 Kristen H.

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  My bf and I decided to take a drive down to Gurnee since I had a certificate for a free burger, since my b'day is right around the corner.  For probably the 9th time in 5 years, they have changed their menu.  OK with me.  (BTW I would guess Olive Garden has never changed theirs?)  Something new is that they serve small complimentary garlic and cheddar biscuits before the meal.  These were reminiscent of ones I had at Red Lobster years ago, but not nearly as good.  They were kinda blah, but they were free so who can complain.  Another new thing is apparently the people who designed the menu are obsessed with blackberries.  There was cheesecake with blackberries, various drinks made with blackberries, blackberry covered broccoli (OK maybe that was a wild exaggeration).  Another thing, I did not eat from the salad bar this time but I have in the past and usually like it.  This place also earns point with me for posting the prices of their alcoholic drinks on the menus.  This restaurant is of course inside a huge outlet mall, and you can see through the glass the garden variety of people who patronize the mall.  There were also quite a few sailors from Great Lakes there today.  Lord knows I have a roving eye, and I love a man in uniform!  But that's neither here nor there.  Anyway, the waitress was friendly and the service was fine.  I just wish they had something really distinctive that would set them apart from Applebee's and all the other fast casual chain restaurants.  Their menu is pretty pedestrian.

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  Posted on 10.03.10 J B.

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  Ruby Tuesdays is one of my all time favorite places to eat, so anytime we go to Gurnee Mills Mall my wife and I stop off there.  Ruby has a fantastic menu with something for everyone, I love the Ruby Tuesdays classic burger, but the reason I love going to Ruby is their salad bar! YES SALAD BAR.  They don't make the largest, but they without a doubt have the best salad bar I have ever seen. They have everything that you ever want in a bad. Whoever design their salad bars really understand what people are looking for when it comes seeking salad.This is the only place I can honestly say I can just go there and eat at their salad bar, and be perfectly happy.
  We have been going to Ruby Tuesday for many many years, and I can so I never had a bad experience there, though sometimes, because it's in the mall, there is a long waiting line. I certainly won't take off points for that, especially since they just opened a new one near South Ridge Mall in Milwaukee, which maybe a bit closer.
  The only real complaint I had this last time was that it was freezing in there, but again I don't go there to get warm so 5 Stars for Ruby Tuesday!

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  Posted on 08.15.10 Ricky J.

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  ...I don't get it. Is this place supposed to have a sarcastic vibe to it? Is that its claim to fame besides its food? You know, like an Ed Debevic's sort of shtick? Or was our waiter just messing with us? Because if the former was the case, I wouldn't be so outraged.
  
  I went shopping with some family, and we decided to come here to eat. We were seated very promptly, and everything seemed to be going fine, until we met our waiter. As soon as he met, us, he asked us how we were doing and where we were from. That's fine. But then he got into an almost 5-minute questioning session, almost like an interrogation. I don't mind trying to be friendly, but once you start acting like the Inquisition has made a comeback, I get rather annoyed. It seemed like he was fishing around for a tip by trying to be as "friendly" as possible. At the end of our meal, he was also talking to us about his daughter, even though we hadn't asked any questions related to that topic. Very annoying. It gets to a point where you start to feel, "Can you just shut up, go away, and leave us alone in peace?"
  
  When we all ordered drinks, my older sister had asked, "Can I have a glass of water, please?" Our waiter's response was, "I don't know, CAN you?" and made he re-order it by saying, "MAY I have a glass of water, please?" Seriously? I know that it's incorrect grammar, but we're in an informal situation, not a school; and he's our waiter, not a teacher. Grammar really isn't of the utmost importance here. Almost nobody speaks the textbook version of their language in real life, English or not. His response is the kind of thing that, when people say it, you're like, "Oh, you're just the worst kind of person." My older sister had ordered very politely, alright?
  
  Afterward, when he brought us our drinks, he said to her while handing her the glass of water, "And here you go, Miss Priss." Excuse YOU? To be quite frank, what the hell was that? How is she a priss? It's not like she placed a special-order drink, or made it complicated. How hard is it to get a glass of water? Very, very rude. You're not working at a sarcastic shtick place! We would've just up-and-left right then, but the crowds in the food court had already started. Seriously, this got to the point where I wanted to say to him, "Do you want a tip or not? I don't know, let's see if you improve! It's kind of up to you at this point." But I knew better and ended up holding my tongue. I didn't want my food to be spat in, or God knows what else in the kitchen.
  
  When we ordered, our waiter didn't know some of the items because he said that he had just started working here after leaving X amount of years ago, and some of the items that we were ordering had not been around when he had last worked here. Okay, fine, understandable if that's really the case. And please note that we did not have any special requests, or had our meals altered in any way.
  
  When our waiter brought our food, he dropped my plate. That I'm completely fine with, I don't mind. It happens, it's BOUND to happen, it's understandable, it's okay as long as you apologize. Which he actually did, and had the kitchen cook up a new one, as should be done. The manager came over and apologized to us, and said that my meal was on the house. However, when it came time to pay the bill, our waiter claimed that the manager never told him that. My party pressed him long enough until he agreed to my lunch being on the house. Seems like there's a massive lack of communication between the waitstaff and management.
  
  Since I didn't pay the bill, I'm not sure how much of a tip we left our waiter, or even one at all. If we did, though, I'm sure it was not very much at all. And please note that we are pleasant customers (we don't give anybody a hard time and are nice and polite). We are also good tippers, with 15% being the usual amount that we tip, and between 20-25% if we have good service. However, if the service is terrible, we will tip less.
  
  While we were waiting for our food (which was quite a while, about 20 minutes when the place wasn't even very busy at all!), our waiter would come back to check on us. But instead of just a glance to see if everything was in order, he would hang around for a minute or two, practically breathing down our necks. My party also noticed that a lot of the waiters were just standing around in the area where they get drinks, talking. Even if they aren't busy, aren't waiters supposed to make it look like they are busy? Don't they get in trouble for just standing around and socializing?
  
  The food was actually pretty good, I must admit. However, our waiter completely ruined the experience. If we had a better waiter, this meal would have been a lot more enjoyable. This place gets 1 star because the food was pretty good, and management did a good job taking care of my dropped food. I will definitely try other Ruby Tuesday establishments, just not this one ever again, unless they got a completely new waitstaff.

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  Posted on 07.30.10 A. T.

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  Spent the entire day at the mall with my girl and BFF shopping so of course we became real hungry. This place was kinda crowded, but we got served right away. I wanted a burger and some salad so I ordered the mini burgers and the salad bar. My burgers were pretty good. The salad had good choices. I always appreciate a salad bar that includes field greens and spinach. The fries were endless but I couldn't eat that much cuz I ate so much from the salad bar. I was definitely stuffed and happy after eating here. The other girls were satisfied with their meals as well. Yaaaaay 4 shoppin & eatin!

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  Posted on 01.31.10 Arlene G.

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  As for a casual dining chain restaurant, this is as good as I think it can get.  If you haven't been to Ruby Tuesday's lately, I highly recommend giving them another try.  There have been huge improvements in food quality, preparation, service, and pricing that really puts it above-and-beyond the other casual dining chains.
  
  I will admit that I was a bit skeptical after reading an article in a newspaper about how Ruby Tuesday's had improved.  I used to go quite frequently but stopped when they removed most of my favorite items from the menu about six years ago and raised prices on everything else.  Late last year I was on my way home and stopped for dinner and didn't feel like getting fast food and saw that there was a Tuesday's, went in and was pleasantly surprised at the improvements.
  
  Since then, I have been to my local Ruby Tuesday's a few times and each time I have had a high-quality dinner for a reasonable price.
  
  A few days ago, I went for dinner and ordered the Steak and Lobster Tails.  While I have had better, it was still very good and one would be hard-pressed to beat the price.  My dinner included the excellent all-you-can-eat salad bar.  It was just another great dinner for a great price at Ruby Tuesday's.

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  Posted on 05.30.09 Edwin M.

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