One experience I'd rather forget. My family and I had a 3 bedroom suite. The first room we checked into was filthy! In one bed we pulled back the comforter and found a pair of dirty socks in the bed. In a bed in one of the other rooms we found hair and what appeared to be make-up streaks on the pillow. In the third room there were chips in the bed. It was clear the room had not been cleaned prior to our arrival! The sofa even had what appeared to be pizza sauce on the arm rest. We notified the front desk and they moved us to another room (the lady at the front desk had obviously heard this complaint before). The room was cleaner and the linens appeared to be clean. The front desk attended told us that the manager was personally going to check out the room before we given the keys. This room was more clean than the first but still left much to be desired. This "resort" is in desperate need of upgrades it is seriously run down! If you're looking for a place to "crash" after partying it is the place to go. If you are looking to relax and be comfy I suggest you find another resort! I forgot to mention the people in the breezeways drinking and carrying on. Wifi is negligible we were only able to use it in one room, when it would work.- I noticed that the information we were given said Wifi available in the lobby.. This is a resort with several towers who wants to hang out in the lobby to use the wifi? Avoid this place if you can!
Review Source:We are having a great time here. The staff is very friendly and very helpful. We needed a frying pan and within 5 mind someone was right there with it. Great for the kids has indoor and outdoor pools and a waterpark!!! There are restaurants on sight and the pizza is great. Only thing I can say that I didn't like was there is an odor in elevators. Hope they do something about that.
Review Source: