South Beach Restaurant & Lounge

STAFF: AWFUL!!... the waiter took for ever and was more interested in the baseball game on TV than on catering to the customer. I had high hopes for this place but I have been here twice and is always the same terrible service.
However the hostess was very nice and efficient in getting us a table, once she left and the waiter took over ...that's were the service went wrong.

MENU: HORRIBLE!!.... the menu looks like a bible you have no idea what to eat because you get confuse with the amount of things on this menu. I think they should focus and target one specific cuisine instead of throwing everything at you at the same time. When I asked the waiter what was their specialty he had the same confuse look on his face that I had on my face when I looked at the menu.
They need to better train their staff, and understand that the restaurant business is one that you must be very careful with your clients and provide the highest level of customer service. Leaving your customer waiting for over 30 minutes without any form of follow up, is completely unacceptable. (and it was not a busy day, but the Yankees were playing so my waiter needed to follow up on the game more than on the customers!!)

FOOD: The food was not pleasant. It was not hot.. it just felt warm to touch, yet cold went I put it in my mouth..which was very disturbing/annoying. They do try to make your plate look pretty, with all sorts of decorations, however...yes it looked pretty, but it was cold!.

DECOR: Very pretty looking restaurant. I believe they spent all their money on décor and forgot to train their staff!!.

THE LOUNGE: I really liked the lounge, the music was great. The bar tenders are very friendly and take and process your order in a reasonable amount of time. Great décor and atmosphere. Mix crowd,... some young ...some old. Great.

Back in NYC for vacation and couldn't resist taking a trip to South Beach! Heard mix reviews and wanted to try it for myself.

Walked in with a group of 6 and was immediately seated, and drinks were taken! The Waiter was the only downfall in this trip... Takes forever to take our order and after it's taken he forgets to put it in giving it a full 1 1/2 hours for the food to even be mentioned!!! Owner came up and apologize after we all were just laying like we were starving people with no food around... He offered a round of drinks while we wait (which took another 35mins).

THE FOOD HAS ARRIVED!!!! It came and it CONQUERED! It was amazing, a few ordered the marinated grilled chicken with veggies and the rest the Churrasco (skirt steak) with either mashed potatoes/fries/veggies. I had the Churrasco with fries and tasted the rest AND it was ALL amazing. Don't know if the hunger played a part in making it all taste good but hey' I'll take it! The Chimichurri Sauce for the Churrasco was not up to par as it did not resemble the traditional Chimichurri Sauce and it lack the flavor in my opinion.

Price was reasonable for the food and location, wish we had another waiter though... Maybe next time.

Decided to go last night with the wife after all the previous bad reviews that i read. The place looks really nice. What I like is that the music wasn't so loud that you have to scream to talk to the other people in the table.
Goods:
Food was good, music was good, fast service and nice decorations etc
Cons:
My waiter was in another world. We tell him that we wanted Coconut Mojito and the guy understood that I wanted a mojito with Coke in it. He tells me "is not going to taste good". Lol I was like wtf. I meant a coconut mojito NOT a mojito with coke. On top of all that he brings us regular Mojitos. Then when he took our food order he mess up. My waif asked for a churrasco. When it gets there her plate had churrasco  and shrimp. She asked him "I order a churrasco not with shrimp" the waiter answers "don't worry the meat is not going to taste like shrimp". My wife looked at me like this guy is not paying attention. We noticed for some reason the waiter was ear dropping the table next to us, he kept looking at them etc.
well that was my experience of this place. Mostly good but just our crazy waiter not paying attention to the things we order.