Seriously, the WORST. The service is so bad. We were the first party to arrive, the only portion of the restaurant that was occupied was the bar downstairs. After waiting 20 min. to be seated upstairs it took an additional 15 min. to receive the menu's. The  waitress was an idiot who lacked common sense. The food arrived without our drinks & we had to ask for water for the time being.
-The food is generic like they microwaved it in the back.
-The drinks are not potent
- The staff lacks professionalism
After dinner, we ordered the package that comes with a cake, bottle service & hookah. The cake arrived with no utensils or plates! The waitress was inhospitable & told us
that she could not provide us with the basic necessities to consume a cake! That was the straw that broke the camels back!
I explained my concerns to the manager which to no surprise just as unprofessional as his colleagues. He snickered and rolled his eyes while I was politely addressing my concerns & disappointment with the lack of service.
There are many other hangouts that deserve your business instead of this monstrosity. Skip this place and find something better !!!!!
I wish I could give this place a ZERO star. I ordered 2 Long Island Iced Tea. The bartender was nice but made a ominous mistake. SHE GAVE ME BACK THE WRONG CREDIT CARD. She found me in the audience and gave me back my card -which I appreciated- yet the problem lies that she charged MY CARD with the others persons drinks which was TRIPLE what I ordered. I waited until the charge cleared out. After numerous attempts of trying to have someone look into the mistake, no one ever gave me a straight clear answer, I decided to go in person, when I went there, the manager in TURN Mateo was absolutely USELESS!!! Took copies of the receipt and said that someone was going to give me a call on the matter. I tried calling back and no one EVER picked up the phone. And OF COURSE! no one ever called me back.... I am pretty sure. I shall never set foot here again.
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