To say the service is abysmal is giving them too much praise. Â Just like William C in the post on 1/8/13, I can't get ahold of anyone on the phone. Â Tried to call them during normal business hours of 10am-5pm on several tries and nobody picks up the phone. Â You just wait listing to muzak designed to bore you to death and get you to go away. Â I can't believe they are getting so many calls that it takes this long to get thru. Â I actually stayed on hold once and finally it went to a ring (after 16 minutes) and then it hung up!!
Review Source:Terrible ticket-buying experience. Â Over the past few days, I've been trying to purchase tickets for an upcoming concert as a gift for my parents, but the website simply wouldn't let me get beyond the seating chart--tried on both Chrome and Internet Explorer, so it's definitely a problem on their end, not mine. Â So I tried the more old school approach of calling several times, only to listen to Muzak for up to 10 minutes each time before giving up. Â I also left a couple of messages with the Admin Office to let them know about these problems and requested a response, but received none.
And now today, the website lists the concert as sold out. Â Bravo, Stanford, that was world class.
I really like what they are trying to do here at Stanford Lively Arts. Â Great selection of performers, and I just saw CHARLES MINGUS BIG BAND there the other day and that was the best!
The auditorium is on campus. Â Parking is hard to find, and the entrance to the auditorium is quite a small space for people who want to wait indoors. Â It was like herds of folks indoors waiting for the doors to open, so wait outside in the breeze and give your inner claustrophobe a break If s/he is in there.
The seating was cool- from everywhere are good views of the stage. Â I am sure that this happens a lot, but there was Q and A after the show with some band members. Â I thought that was a good idea.
Good sound, good times, great big band- Â I am feeling lucky I got to see them here! Â I will be on the lookout more often for events here.