We usually eat here when I have enought stripes to get a free entree. Every time we go, the service is slow. I don't know why but it is. Slow service starts to take away from your overall experience. I mean ordering drinks does not take 20-30 minutes but here it does. You definitely can't be in a rush to eat here. It's a good place. They just need better staff.
Review Source:Drove around for a bit and was really hungry so I decided to stop by here since I never had TGI Fridays before. I normally try to stay away from reviewing franchises and what not, but my experience here was not so great. For some reason I never thought to yelp this place before coming in, I was silly to assume that it couldn't be bad. Once I sat down though I checked my trusty yelp app and lo and behold it had a loooow rating, especially one written by my cousin last year. Still, I thought it couldn't be that bad....let me explain...
It started off nice since we were seated right away. It was pretty crowded inside so I thought it was a good choice. Our waitress comes to our table with a sarcastic yet upbeat attitude and orders our drinks. A while later my sister's drink comes out and I thought it was pretty fast since it was a specialty cocktail. My drink was just coke and it took about 10 minutes for it to come. Seriously....how long does it take to grab a cup and just pour a soda for 5 seconds into it. First strike. Then we ordered food and the wait was sooooo long. I was so hungry it took way to long for the food to come. We had fried cheese-sticks for an appetizers and they weren't bad but nothing amazing. My entree was the bruschetta pasta. It was soooooo oily. Too much oil and not enough tomato. The chicken was alright, but I just could not finish the thing. My sister had a  burger and it was average. Nothing amazing about this place and I will probably never come here again. On a side note..what is their uniform supposed to be? The hostess had a Kim Kardashian shirt on. Interesting.....
One star is way too generous. Parking, even with a private lot, is a huge pain in the butt! But let's down to the food! I tried both a steak and some sort of pasta. Way too salty!!! The waiters and waitresses are just horrible. Let's just say they're like fast food workers who hate their jobs and do below the bare minimum. But then expect a 20% tip. They're lucky I didn't ever walk out leaving no tip, which is what they actually deserve. Overall, don't go here unless you like terrible service and are aiming for hypertension. You're better off going to Chili's.
Review Source:This place is a crap hole. We had a party of 15, 630 reservation. Everyone got there between 6 and 620, at 715, we were seated. While we waited outside because the weather was beautiful, it stank like raw sewage.
We got inside and not impressed whatsoever with the service or the food. By the end of the night it was soo friggin loud, like total mayhem, that i had to leave and walk outside to regain my composure.
I will NEVER step foot into this crap ever again.
And to the customers who are all dressed up in here... that place is neither fancy, or classy.
I ate in the bar to avoid the wait and seated myself promptly. Our server was good, not great but good. He answered any questions we had and our food was brought out in a timely fashion. The food wasn't amazing, but it does fit Fridays standard and from that point of view it was good. The drinks were well made also.
Review Source:Came here sunday, always get the same thing. This particular visit wasnt good. Left without eating due to multiple mistakes on my order and the bartender having the nerve to how me the steak cookin scale. I ran retaurants and franchises for 10 years. I know that a med well strak doesnt come out red and pink, i know that jasmine pilaf isnt white rice that is burnt and i know a steak and shrimp entree is supposr to have shrimp.
Review Source:Are here tonight with my wife and kids... Food was OK but they forgot the shrimp to go with my wife's steak. We had to look for out server Kaylie for a while to let her know there was an issue and that an item was missing as she did not check on us after the food came out to make sure reverting was fine. we also had to look for her to get refills as she did not check up on us other than to ask if we wanted dessert or the bill. I asked for the bill and some Togo boxes for my kids food.. She brought the bill but no Togo boxes. When she returned with our card we still didn't have what we asked for. My wife liked her steak and the cajun chicken and shrimp was good but the service we had from out waitress was not enjoyable. We well go somewhere else next time.
Review Source:So, I cannot really say much about this place...we were promptly seated, orders taken, and drinks delivered. It didn't take long for the food to come out at all, but perhaps a little more time would have been a good thing, because my friends chicken dish was RAW. Inexcusable. Instantly losing both of our appetites, we told the waitress we would just be leaving. The manager came over quickly after with an apology, asking if she could get us anything else (um, not a chance), and assured us that she already confronted the cook and it would not happen again. Not that I will find out, though, because I will certainly never be returning to this establishment.
Review Source:THE WORSE PLACE IN THE WORLD TO EAT!!!!!!!
Management is a joke, the service is awful and the food wasn't very good either! Â I will never return to this location and probably won't visit any other location in the New Orleans area! Â TGI Fridays' corporate management really needs to mystery shop the Metairie location.
Absolutely horrible. Won't ever be back. waited thirty minutes for our waiter to find us, another 10-15 for drinks, then we decided to just get our food to go, since the service as so below acceptable our food would have been cold by the time we were actually served anyways.especially since they sat a party of 10 with several loud screaming toddlers next to us. such a shame, since i do love their food, and the prices are great. i've eaten at tgi fridays in other cities and states and never had this problem, so it must just be this location being poorly run. wont ever be back, unless its to pick up takeout.
Review Source:I came here for dinner about 2 weeks ago with an old co-worker of mine. As soon as you walk in you're greeted by the hostess and quickly seated at a table. That is if they're not too busy during peak hours. I haven't had any seating troubles yet since I usually end up there right before the rush.
We're soon met after by our waiter/waitress and given time to peruse our menus. The two times I've gone we've chosen from the special menu, which ranges from $9.99-16.99. You get the choice from a selected menu but you get an appetizer, entre, and dessert of of it. However, it depends which option you choose because the $9.99 one only allows you to chose an appetizer and entree.
I was feeling the need for a drink after my stressful week, but I was weary by how much alcohol would be in the drink. I'm normally not a drinker and the last time I had drank was over a year ago. The shaker I got barely had alcohol I believe, then I remembered the bestie saying the last drink she got barely contained any. Her friend had to ask for more alcohol to be added into her cup. So if you're looking to be hit hard ask for me liquor.
The food is so-so to me. The only thing I love is their bean cheese dip. Haven't found an entree I'm in love with yet. It's very seldom I come to TGIF because my friends don't particularly care for it.
Came here cause my sister loves this place for some twilight zone reason. Waited over 15 mins and didn't get any service. I, personally, would have left, but to entertain my sis I stayed and behaved. Turns out they only had one server for our whole side. wtf? Food was nothing to be ecstatic about. I ordered a lunch special, appetiser (fried mozzarella) & entree (Korean steak tacos). If my brain were literally a computer, I'd delete this from my database.
Review Source:Went in on a Sunday night at 8:30pm and was excited to see that they were open till 1am. However that is the only positive thing I can say about this Restaurant. It was total pandemonium in there. The Hostess was Rude she would not seat us in a booth even though there were plenty booths available. We got crammed in to a table that we could barely pull the chair out enough to sit down. We waited 20 min and was not even greeted. I over heard people waiting 1 hour plus and still no food was served. We Got up and walked out and had a great meal at Houstons.
Review Source:I took my guys here after work yesterday. It was Monday night football and we got there at about 7pm. Loads of space in here and we were able to sit in the bar near a tv. Â Some people started with the Guinness milkshake which they said was good but had very little Guinness in it. Â All the drinks here are pretty weak but nice. I had the blackberry mojito. It was weak but tasted good. Â TGI Fridays isn't the cheapest place and I think for after work drinks people want to taste some alcohol. Â
We shared some starters. The jack Daniels sampler and green bean fries, buffalo chicken and loaded potatoes. It was good. It was all hot and we ordered another round of the chicken.
The waiter was kind of odd. Maybe he was just nervous but he really didn't strike me as shy. Â Sometimes he just hung around the table when there was nothing for him to do. It was sort of awkward but also pretty funny. Â At one point someone asked him if he needed anything and he said "I'm just earwigging" strange dude!! I'd probably go back but it wouldn't be my first choice.
Lets start from the beginning why don't  we...we had a party of 12 and the host(bday boy) of the get together called a week ahead to make a reservation.  He was told to call back mid week to confirm.  When he called mid week he was told to arrive an hour before his reservation time.  what?  When he arrived, He then was told they can only seat you when the entire party has arrived. So he sat out in the 100 degree heat waiting for everyone to arrive and we were finally seated 30 min AFTER our original reservation time.
  When we spoke to the manager, he said yea sorry  we're trying to work out the kinks and that was that.
  We ordered the appetizer sampler(cheese sticks, chicken wings and pot stickers.  Half of it was cold and it all tasted just as good as the hole in the wall bar food down the road.  We also ordered frozen strawberry margaritas-they are no drink prices anywhere on there "book" of drinks but since we were celebrating we took the gamble.
We ended up paying $100 for dinner: 3 frozen drinks,an app sampler(my entree), half rack ribs, 2 kids meals and one childs dessert
Do you know how many better places I would have loved to take my family out for $100?!? Â Â UGH
is it possible to give negative stars???? no really..
All the warning signs were there to include the 18 wheeler off loading boxes of frozen french fries and meat when we pulled up... Â but oh how I ignored those flags. Â If you want to kill 2 hours with bad food and even worse service, this is your spot!
I hang my head in shame because honestly I should have known better than to brave TGI Friday's but we couldn't decide what to eat and were starving and thought since it is fairly new, we would give it a whirl. Â After a 20 minute wait... yes we had to wait to endure the abuse we finally were seated.
Our less than attentive waiter who honestly seemed put out that we even existed took our order, that was a quick relationship as we didn't see him again until it was time for us to wave him down like a person stranded on a desert island to get our check. Â We had a little one in our party so the kids food was ordered right away. Â Let's talk about the Friday's menu for a minute shall we, it is AWFUL bougie for a family restaurant. Â $10 hamburgers, $14 pasta dishes... really??? I mean I could go to Port of Call or Yo Mammas and get an amazing burger for that price and a pasta dish at many 4 star places in the city that would blow the socks off of their offerings. Â Apparently Friday's thinks they are pretty darn special! and by special I mean, expensive.
So let's talk about the food. Â I got the burger because, amidst the myriad of crazy food combination meal choices (chicken, mango, and avocado salad I am talking to you), it seemed the safest bet. Â So how do you ask did my $10 hamburger come out??? I asked for medium well and it came out very well done with absolutely no juice.. and the size? Â equivalent to a regular hamburger at any fast food place. Â I honestly wanted to ask a manager if they mistook it for a child's burger.. but I will get to that later. Â There are truly no real healthy options, in addition to the crazy combinations of ingredients, everything has a thick sauce or is deep fried and don't fall for the "multi grain pasta" trick it's basically your traditional pasta. Â
Service?? Â service??? Â no really.. can I can some SERVICE! Â Our waiter (the one who we saw like a flash in the night when he took our order, yeah that guy) was non existent. Â The child's food came out quick, the rest of our food didn't arrive for another 40 minutes, I wish I was joking. Â When it came, it was cold and burnt (they like to defy the laws of physics at Fridays apparently) and completely underwhelming. Â The flashy menu and descriptions of their bougie overpriced family restaurant food are a worse bait and switch than the average used car lot. Â On top of that, when it did come the lady that brought it did the coolest waiter move I have ever seen. Â Have you ever seen someone literally keep walking and drop/slide a plate at your table all at the same time? Â Well this chick had that move down! Â As she did it she said a quick "here ya go babe" ahh the joys of dining in Metry. Â Now that's talent! Â We never got condiments for the burger and never got a drink refills until... wait for it... after we paid our bill, because that's really when you need a refill. Â The best part was not even our waiter dropped the refills off. Â It was someone else who seemed rather confused and even said to us "I was told you needed refills," Â umm yeah about an hour ago that would've been greeeeeeaaaat (in my best Bill Lumbergh voice)
There was one female manager present that we could see and she was so busy comping other tables' meals that even though we asked to speak to her, after waiting 30 minutes she still never made it to the table. Â We gave up since the stomach cramps started kicking in after this multi hour abuse session. Â We tried to call after to ask for a manager but guess what? Â No one ever picked up our phone call.. imagine that!
Who I am most upset with about this experience you might ask? Â MYSELF! Â I knew better than to go to a place like this and I paid for it... boy did I pay for it. Â Throw in an upset stomach for several hours after, to add insult to injury.
After all of this I need to give myself a big hug and a dozen roses to apologize.. Â Seriously, save yourselves and go elsewhere! Â The only joy I got from this experience was writing this review, so to Yelp 5 stars for allowing me to vent my frustrations, I heart you!
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