Union Jack's Pub

I was there tonight and I was not happy at all! I got there before the rest of my party of 5 arrived and was not approached by anyone for 10 minutes and the bar wasn't busy at all at 9:30. Then we ordered our wings (3 orders of 10 Honey Carb) and our waitress (the one with the glasses, didn't even get a name that's how bad she was) only came out with two orders so I had to wait an additional 10 minutes to make my order. Then we tried to order four different drinks (three beers and one cocktail) and after multiple times of coming over and asking if everything was alright and giving us wrong orders she finally gave up and hid in the kitchen for 10 minutes and spent another 15 minutes talking to another waitress. Finally we wanted to order more wings and by the time she came over it was 11pm and apparently the wings are done at 11pm, if she wasn't blabbering her mouth off for 15 minutes we could have order more food giving you more money. I was HIGHLY disappointed with the service and the lack of professionalism the waitress had. This was a major black mark for Union Jack's and I am sorry I have to bring this up because I love Union Jack's, but this was unacceptable.

I love the wings and the rest of the food, but the wait staff is horrible. Honestly go for the food and beer, but don't expect to be wowed by the staff.

I stopped in for a late lunch yesterday as I was blowing through the area on business.  Comments from my Yelp Mobile App about the great beer list drew me in.

Immediately a huge negative as I discovered  they are cash only.  The bartender told me this is a small chain of four locations.  Not taking cards in this day and age is stupid, idiotic, and just plain bad business.  If I want a beer and a burger I have numerous other choices that take my plastic.  Regardless of my Yelp rating, unless they have naked Victoria's Secret models behind the bar, I'm taking my business elsewhere.

Now that I have vented about the lack of plastic I had a nice time. Danielle was my bartender and unfortunately she was not naked.  However she was friendly and efficient.  

The beer list is decent with about 22 taps.  Great crafts were about 6 bucks which is fair.

I ordered the Cajun Burger which was billed as a monster 8 oz. burger for $7.99.  I upgraded to fresh-cut fries for an extra $1.50.  The meal came out quickly and was delicious.  I love it when an establishment serves fresh-cut fries and these were excellent.  Regarding the "monster" adjective for the burger; it just seemed normal or maybe even a little small.

As long as you have cash this is easily a three star place and probably three and a half.  I'm going to award three stars and I WON'T be back. I'll just take my business to the competition until the owner comes to his senses.

UJ's is a really good neighborhood place. I live an easy walk from here and it's a  convenient place to duck in and meet a buddy for a drink and some good conversation.  

Positives (why I keep coming back):

They have 20 or so beers on tap, mostly craft beer, which is great.  

The wings are great! I highly recommend Tex Mex. Nuff said there.

If you follow on Facebook they post their draft list once or twice most weeks so you can see what's on tap.

Negatives--Remember, I'm a regular patron and overall, I'm a big fan, but here's my constructive criticism:

I wish they would be more selective in the beers they put on tap. Sometimes there are several great American Craft  Beers (Stone, Founders, Russian River, Victory) and Belgians (Duvel, Chimay, Affligem, etc) to choose from, but other times the list is filled with beers from mediocre breweries (Long Trail, Yards, Boddingtons, etc). I'd just like to see there be a consistent base of great beer, and only mix in Watermelon Lagers and Oyster Stouts when there are plenty of other options for people who like beer to taste like beer.

Cash only is annoying. I'd rather pay another quarter per beer and be able to use a card. There's no excuse for not accepting credit in this day and age as most people would be willing to pay a little more for the convenience, but a bigger gripe is that the ATM is out of service a lot lately. If you run a cash-only business, you've got to make sure you have a working ATM.

Lastly, I would recommend investing a bit in improving the state of the parking lot. There are deep potholes (though not as bad as they used to be). Most importantly, the lot needs to be thoroughly plowed and salted when it snows. Someone (drunk or not) could literally break their neck slipping on the ice I've seen there in the last two winters.