Had a group of friends over and ordered delivery from Westgate. Was told 45 minutes. After 2 hours we were concerned (not to mention hungry) so we called to check status. Turns out order hadn't even left the store yet, after two hours !! Â Manager was indignit and could have cared less. He launched into some speech a out serving in the military? Really??? We just wanted our food. As mentioned, we had guests over and very hungry kids. Â Needless to say we called a national chain because at least we knew we would get our food. Â We would have really appreciated them being upfront with us when we ordered regarding how long it would take. Again Mr Manager, claimed that he would never be dishonest because he served in the military, but telling someone 45 minutes and not even leaving the store after 2 hours certainly isn't good business.
Also note, this is the second time Westgate did something like this. Last time they did get the food to us, albeit after 1hr 45 min.
We will not order from again.
westgate has the best wings and pizza and their subs are pretty great too! there are two parts of this place - the restaurant side which faces kenneth road and the lounge side that faces the side of the rutters. the lounge (aka bar) is extremely smoky but i believe the restaurant side is non-smoking.
great prices, excellent food, good service....love it!