Wise Acre Eatery

Slow, terrible service on a very slow morning with no customers.  Asked several times about the local ingredients.  Server had no clue and no interest in anything but her iPhone which was conveniently located near the coffee refill area.  Over priced, no flavor food and just really bad service will not have us returning.  Nobody should feel so bad about themselves that they should return to be treated so terrible and served such bland food. Is anything local? Nobobdy here seems to know or care.

Saturday Mornings are usually the toughest time to find a seat at a place that serves decent breakfasts, but we did it anyway.  Stopped by at 11:00am and the place was full.  The hostess said it would be about a 30 minute wait and decided to wait.  The hostess brought my wife a cup of coffee and before she could finished it, we were seated.  Awesome!  

The place is a converted auto service station with the garage doors still in place.  We sat right next to one of them and looked over the menu.  The waiter, Adam, was pretty good ( and hilarious), as he mentioned the special of the day a beet risotto w/sausage & fennel.  My wife ordered that, and I got the CSA (Community-supported agriculture) Hash.  They grow there own food and 80% of the items on the menu are from their farm.  

The hash was very good.  The vegetables were perfectly cooked, the sauce was wonderful, and the eggs were good.  The bacon / ham was a little weird.  A big thick cut of fatty pork sitting on top of it all.  The meat was actually pretty good.  Pretty mild and not too "hammy" tasting.  The toast came out without any butter or jam.  You needed to ask for that.  

My wife's dish was very food with the beet risotto tasting wonderful.  Overall the food was good, the atmosphere was really nice and the waiter was great.

This place probably doesn't even need my review.  Their location is good enough to keep them in business, and there are going to be plenty of positive reviews to offset my somewhat negative review.  But I just thought I would mention a few things they can work on, if they care about me returning anytime soon:
1) Please don't tell us that it will be a 20 minute wait when it's really going to be 40.  That is a surefire way to make your diners grumpy.
2) Your host needs to be on top of things, even on a busy weekend.  I felt like I was doing half of his job- he would disappear, and I would inform people who just walked in that they needed to wait for him to come back to get their names on the list.  Vanishing host- not an asset for a busy restaurant.
3) Do not EVER favor one party over another.  I had a party of three; behind us was a party of four.  He sat them first!  It was unbelievable.  They even told him that we were ahead of them, and he sat them anyway.  And no, this isn't the sort of place where you can just pull a third chair up to a two-person table.  It added at least 10 minutes to our already long wait.  The host was easily the weak link among their employees.
4) My mom's dish arrived at least 10 minutes before mine and my brother's.  At first we were impressed that she got her food so quickly... but then it just got weird.  Almost like they were searching for any way to make our experience negative.  I haven't even mentioned the wait for the bathroom and the fact that we had to be seated at two separate two-person tables.  (Then, when a table for four opened up, we asked if we could move to that table, and the waiter had to check first!  What?!  I believe the correct answer is, "Yes, of course, please move to a more comfortable table so that your party can sit together!")
5) Just... not very friendly at all.  It seems like they're all stressed, like half of them don't like their jobs, and that your experience isn't that important to them.  What a bummer.  It's not hard to give your customers a good experience when the food is good to begin with.  Make an effort to smile and say, "Thanks for coming!"  (Seriously, it's easy- I work in service too, and even on my bad days, it takes minimal effort to just smile and thank someone for keeping you employed.)
So I probably won't go back, unless I suddenly start seeing a bunch of reviews that say that their service has gotten much better.  Unfortunate, because I think the brunch options are quite tasty.  Yummy eggs, toast with fancy pear marmalade, plenty of vegetables (a very nice option for breakfast, I think), lovely chai lattes, and perfectly-sized portions (not too small or big).  I also love that their food is "farm to table."  It's a wonderful concept that can take them far if they just improve the basics.  They've got the food pretty much down- now they just have to improve their service and maybe change their seating arrangements.  Until then, I'm avoiding them in favor of better restaurants or my own cooking.