320 Produce Market & Deli

I order take out from here on a regular basis, as I really like the breaded chicken cutlet sandwich with basil, red peppers, and cheese. I called to place an sandwich order on a Friday evening.  I had to repeat both the order and my phone number a few times, which should have served as a red flag, but I figured it was a bad phone connection or something.  The guy repeated it back to me, and everything was correct.  He said it would be fifteen to twenty minutes.  

Twenty minutes later, my husband arrives at 320 to pick up the order, and I get a phone call from him that they are out of the chicken cutlet.  What the heck?  It's been 20 minutes and they couldn't have called and told me that?  They DID take my phone number, repeated it back to me, and I'm in their computer system with my name because I order from here frequently!  

There wasn't anything else I wanted there, so he came home empty handed.  This wasted gas and time.  The guys at the counter didn't seem too concerned.  Even if I had wanted something else, I'm sure we would have had to wait another fifteen or twenty minutes for them to make it anyway or longer considering how disorganized they were. I give them two stars because the food is delicious, but that was some bad customer service.  All they had to do was call me back, and it would have been no big deal.  320, you really let me down.  It will be a while before I can think of coming back again due to this last experience.

Great sandwiches, still.  Service stinks, still

This place has some really good food and a nice little market feel. I've only had a few things here but they're all delicious and I only always hear good things from others about the food. The tortillas and pico were awesome and so fresh. They also have some good fresh coffee that's better than anything you'll find at a supermarket. It's a nice place to get some food when the weather is nice and sit outside for lunch. Definitely worth stopping in to check it out.