Al Ducci's Italian Pantry

Let me start off by saying that I've never been treated so poorly in a retail establishment as I was in Al Ducci. This was our first time and when we walked in, were not greeted and were not even acknowledged after standing at the counter for over 10 minutes. All the while, two workers were standing dormant in the back.

A proper way to treat customers in wait is to say, "we'll be right with you." Instead, a nasty woman who I presumed to be the owner, scolded us for questioning where the help was, and nastily said she'd be right with us.

For a small establishment, I was appalled. I would expect that they would welcome new business with open arms - especially when their restaurant venture next door failed - and be courteous to all customers. Instead, we were treated as if they didn't need our business, so we left and we will NEVER go back.

Lived in Italy for 20 years so know good pizza, now live in New York so know good pizza.  This pizza? Not so good.  Not awful but not worthy of more than 3 stars.   The reason for the one star is due to how incredibly slow they are.  It took them 45 minutes to make two small pizzas and it was not crowded at all.  We were given the option to wait / eat in their trattoria next door but the smell of mold / mildew in the place was over powering.  When the pizzas were finally ready (one 5 minutes before the other) and I expressed my disappointment over the delay no apology was given, only a "thanks for coming".  Won't be back, that's for sure.

I went here the other day and had their 3 meat pizza - with homemade mozz!!!! It was diving!!!! Now I have seen only few places add quite this much fresh mozzarella to their pizza - most do just small dobs on it here and there, but this was fresh mozz covering the span of the entire pizza - the way that it should be. It was perfectly thin and crispy and you could taste the freshness of the tomato sauce. They have a little garden in the back so I imagine the basil came from there cause it tasted fresh from the garden, if not, they are getting it from somewhere with some kickin basil. The sausage was my least favorite of the meats on there cause it overpowered the other ingredients with its saltiness just a little, but thats not to say it was bad - just not my favorite. Overall, it was a culinary masterpiece.
It might seem a bit on the pricey side, but for the quality of product we were getting, I didn't mind, and the taste certainly stood up to it. Just felt it was worth pointing out because some people just expect pizza should never be more than $12 and this was not that kind of pizza - but you have to understand the ingredients you are getting on your pizza too. These were not cheap ingredients, these were hard worked and well executed ingredients and it shines through with every bite.