Any place that serves multiple kinds of cuisines is usually never very good at any of them, and this place is an example. They have Thai/Chinese/Japanese menu options, making this more of an Asian restaurant rather than a Thai one.
Nothing we had here was very good. Starting with the appetizers: the Chicken Satay was terrible - I didn't even know you could ruin that! The Crab Rangoon was pretty good though. I had the Basal Chicken as my entree and it was nothing special, fairly plain ground-up chicken. I tasted all the other dishes at my table and wasn't wowed by any of them.
Overall, I wouldn't come back here, and I'd recommend finding another Thai place to try out.
i think i only liked this place because it was completely empty and we got to sit right by the window, getting a full view of Michigan Ave. I was in a good mood and even found it entertaining that our waitress was eating her lunch in the booth across from us while chatting with the other employees. I ordered the kao soy - which i would give 2.5 stars because it lacked veggies and was a little too creamy. My boyfriend had the pad thai which was good. Also, sadly, my boyfriend always insists on getting crab rangoons, but these were by far the best crab rangoons that I ever had in my life.
Review Source:My mom and I always come here when I am in town just after we stop by the Equinox gym for yoga or something fun. What I love about Baisi Thai is it's location in that building. Right at the top floor, overlooking everything. It is always nice and quiet in this restaurant which I think we can ALL appreciate.
I always order the same thing: their coconut milk soup (has mushrooms, and spices in it), and the chicken satay. My mama loves their wonton soup. The food has always been delicious. We never order too much here, so I cannot guarantee their whole menu, but this restaurant is a special treat for us and I would definitely recommend to others for a simple lunch or dinner.
If I give this place zero stars I would. The food is pretty decent but the service is terrible!! I was here for a group gathering and our serve brought me a cup of green tea with bright red lipstick on it. I asked the server to kindly get me another cup and I was given attitude. I get..this person maybe having a bad day but she later brings out dirty plates. Instead of bringing all of our meals out together she brought them out piece meal and had not idea who ordered what. So by the time all of our dishes came out the people who got their meals first were done.
The gathering we were here for was a birthday. We had a birthday cake and asked the server to bring it out. Â She put the cake in front of the wrong person. Did i mention she didn't bring enough plates?
After 10 minutes the lights were turned off. I get it it's 10:30 you guys close at 10 but you had 4 other tables of people at the restaurant eating. We asked for a box to go for the cake the server brought us boxes as her personal purse hung on her shoulder. She did not ask if we needed anything else and left.
When I went to the front to speak with the manager. He asked if it was the chubby server. (I assume she received complaints before) I said yes and he proceeded to text her. At this point I walked away. As we were leaving the restaurant as a group out server shows up and starts harassing us asking if we thought her service was bad. WTF.
I will never be returning here again!!! Dirty dishes and beyond poor service.
I've always had a special place in my heart for Baisi Thai :) I always sit by the windows, because the view is just amazing, smack in the heart of downtown. It's also really quite romantic!
The staff is wonderful and has always been such a joy
The food is simple, clean, and tastyy :) I've never gotten a dish there that has disappointed me. It's a really great place to try, and the menu is totally inexpensive!
Food is pretty good but the service is horrible!!! If you don't mind being rushed during your meal, and the waitress not coming back to make sure you don't need anything and being talked to with an attitude and the manager/owner not caring when you write "bad service" on the check, and not being thanked when you leave the restaurant, then try it out because besides the horrible service, the food is pretty good!
Review Source:Could this be my new favorite (inexpensive) Thai place?! Â
I am all about trying new places, and Baisi was my friend's suggested for a quick lunch with good friends. Â To be honest, I was a little apprehensive when I read the reviews on Yelp. Â Lesson here: Â don't judge a book by it's cover. Â
For a restaurant in this location I was expecting it to be much more pricey, but was surprised to see the average appetizer is $5-$6 and most of the entrees are under $10. Â I know what you're thinking: Â with prices THAT low, the portions must be tiny. Â Right? Â Right??!!?!! Â WRONG. Â I will go out on a limb and say my orange chicken entree was the absolute largest amount of food I have ever received at any Asian restaurant. Â Size matters (no matter what anyone says), but the quality is just as important. Â Baisi did not disappoint. Â The chunks of white meat chicken were large, tender and not overly breaded or deep-fried. Â The orange sauce was so good I could have drank an entire bottle, then showered in it, and then eaten it off of myself. Â And let others lick it off me. Â I was having a fat kid moment and it looked like I had barely eaten anything by the time I got my to-go box. Â I had two full meals worth of leftovers the next day. Â And it was just as good heated up. Â Insane. Â My co-workers were jealous, especially because I didn't share.
And the restaurant itself? Â This place has it going ON. Â A trendy interior with ample seating for any size party. Â Spacious, so you can actually dine at a respectable distance away from the other tables. Â Oh, and did I mention the 6th floor location with tall, bright windows and unobstructed views of parts of Michigan Avenue and Lake Michigan? Â A $30 lunch view for under $15?! Â I'll take it!
That's right. Â $15 or less, tax and tip. Â Ya know, unless you choose to booze during your lunch hour or load up on appetizers, you'll walk out with a barely bruised wallet. Â
One pain point? Â Semi-slow service. Â It was a literal hour from the time we were seated until the time we received our check, and for someone who works a bit off Michigan Ave., I definitely went over the typical hour lunch break. Â Not that anyone was monitoring, though. Â I just meant from an ethical perspective. Â They do offer delivery, though, and you should take advantage of it, because even those who are chained to their desks need to get their mouths nomming on this delicious food.
Overall, this place is a winner in my book, and I will do all I can to convert the masses into Baisi Believers. Â Oooh I am so creative. Â Can I trademark that phrase?!
This place has really good food! Favorite dishes include Chicken Pad Thai, Curry Fried Rice, Pad See Ew, Tom Yum soup. Delish!!! The servers are very friendly and the prices are very affordable. The reason I did not give them the full 5 stars was because I have never had a good cocktail at this spot. They are pure alcohol...some may like that though I suppose. It's also not my favorite location since it's hidden in the mall. Yummy spot though, definitely WAY better than Dao or Star of Siam- groooosssss.
Review Source:Ordered pad kee mao and kao soy for pickup. Got there and they were really confused as to who we were but the food came out soon after.
PROS: Fast and pretty cheap. Asked for extra spicy and they definitely delivered on that! Thought portions  were kinda smaller but it was surprisingly filling and we had leftovers. Nice place on 6th floor of nice mall overlooking Michigan.
CONS: The kao soy is supposed to be broiled noodles topped with crispy noodles but.. there was no broiled noodles so the coconut curry soup was overwhelmingly rich. Place was straight-up deserted on a Sunday night.
I've been coming here for YEARS. Â I remember when it was a Chinese restaurant before. Â And during the early 90s, it was a hamburger place, where--name drop--I sat next to Billie Jean King and had a nice conversation for half and hour.
The Asian buffet has been around for as long as I can remember. Â The food choices have stayed consistent as well. Â Lots of Thai specialties (think curried chicken), though this is really a cross between Chinese and Thai. Â The best part of the buffet: the California rolls sushi. Â And the rubbery noodles I love that I never can remember the name of that I pile on my plate instead of the rice. Â The buffet is probably one of the better buffets on Michigan Avenue based on value. Â Miso soup to start (included), soda and buffet for around $13, not including tip.
This place never gets too crowded, and there's a traditional menu of Chinese/Thai entrees I've only tried once, if the buffet isn't your thing. Â Service is fabu; I've seen some of the same waitstaff here for years.
I come here regularly and have come to enjoy their menu, the view of Michigan Ave from the 6th floor and the friendly staff.
Order the pad see ew (best I've had) and spicy basil chicken, curries are very thick and creamy, and steer clear of the pad thai (it's weird). If you come here during the afternoon they have a plentiful buffet (which you can take to go)! The only real problem I have with this place is that it appeals to the masses, the flavors are good but could be more authentic. Check this place out, cheap eats that offer the Mich Ave experience are always a plus!
We had an amazing lunch here! (thank you Groupon!) .. Great service (although there IS a bit of a language barrier -- we ordered to items, and didn't get the exact ones we ordered (we ordered Bento Sushi and got Sushi Platter, etc.) but not because it was more expensive -- and it was really good! (ordered salmon roe and got salmon on rice) again, not more expensive, not really what he ordered but really good!
Would definitely go back .. this time better clarifying our orders! Â Yummy!
I went to this restaurant because I saw it on <a href="/redir?url=http%3A%2F%2Frestaurant.com&s=c5fe485af4df376130bee54f875814d79c4d7913e1258123b1206d2bdbf4873b" target="_blank" rel="nofollow">http://restaurant.com</a>
I was very disappointed and I don't think I will ever go back. The waitress was friendly but was not professional. Â The food wasn't that great. The hostess wasn't very friendly and she didn't even greet us.
It was gross and very outdated feeling. Food was terrible, lacked flavor, service was good. I am shocked they are located in the 900 Shops on Michigan Avenue. You would think the building would have some standards.
Head over to Big Bowl in the Gold Coast near Rush & Division when your craving Thai Food and are shopping downtown. Food is amazing its about the same price, and the restaurant is clean!! :)
My husband and I were debating whether to rate this a 2 or 1. Â I'm writing it, so I won. Â The food was awful. Â My husband ordered the Pad Thai. Â This is his go to meal; he rarely is disappointed. Â I don't think he ate more than a couple of bites. Â I had the #40, I'm not sure what the name was. Â Again, very lackluster and bland. Â Our soups were good but lukewarm. Â The edamame seemed to be wilted, having black spots scatter all over it. Â
The reason I would rate a two is because pricing was good, the restaurant is pretty and overlooks Michigan Ave, and the server was very sweet and accommodating. Â Maybe we ordered the wrong food, it did have a large menu with a variety of Asian cuisine. Â We won't be going back there to give it another chance.
Pretty good but lacked the Thai spice punch I was looking for....Bummer. It could've been a fiver review.
Crab Rangoon and Soft Shell Crab Tempura---Both were good but the portions were itty bitty. Luckily, there were four of us...and four pieces of each appy. Thank goodness none of us wanted more pieces, sheesh.
Pad Kee Mao-Even on their menu it indicate spicy. I'm giggling as I write this review to think that they they would even mislead people into thinking this dish is spicy. I wondered if Chicago eaters were spice weenies...but, meeting a few natives-I know that this is NOT the case. This dish was dry, bland and the least favorite of the table.
Orange Chicken-This one luckily had a nice spice-sweet but fairly tame.
Gaeng Keow Waan-Another spicier dish and the table fav.
Mix all that with some combination fried rice and you have yourself a pretty "meh" Thai meal.
The restaurant was beautiful and the service was solid....
But, when I want Thai I'm expecting my face to be on fire from the spice. Baisi Thai could learn a  thing or two from one of my fav Thai joints...http://www.yelp.com/biz/thai-tom-seattle .... Don't be skerd of the spice, love!
And that's why you, my dear, only get 2 stars.
Popped in here on my lunch break, I love Asian cuisine. I gave the menu outside of the door a quick glance and noticed they have a variety of flavors to offer Thai, Chinese and Japanese. Also sushi rolls as well as sashimi. I thought a roll or two would be an Ideal lunch. When I went inside i spotted a lunch buffet! How exciting! I asked the hostess what the price of the buffet was and she told me $9.95.....not bad at all! Surely i would have spent that anyway. She led me to my seat in a rather nicely appointed dining room with a lovely floor to ceiling window over looking Michigan avenue. I waited and waited in my seat, a bit confused....do I not get a server since i mentioned I would like partake in the buffet? No drink? Just as I was about to get up and serve myself a server appeared at my table. "Hot tea please.....and yes the buffet"
Once i reached the buffet the excitement quickly wore off.....not many things looked or sounded appetizing at all, especially not the giant prawns staring back at me complete with tails, legs, antennae, and you guessed it...eyes. *shudders* I loaded a few things on my plate and returned to my seat. Everything was bland....everything had that kind of greasy flavor that coats the inside of your mouth and even the "FAMOUS CRAB RANGOONS" (I don't know the sign informed me of so) were tiny and filled with to my knowledge slightly garlicky cream cheese and nothing else.
Judged on the buffet I'm glad I didn't opt for the sushi. I will not be returning.
Okay, I must update my review. Considering I went on an "off" day for the buffet, it makes sense that it wasn't the best.
But seriously, the pad thai is AMAZING! Not only is it the cheapest pad thai I've ever had, but also the best.
If you are going here during lunch, take advantage of the lunch buffet or the pad thai.
This i my boyfriend's absolute favorite place. He loves the prices and the pad thai. He ordered the pad see ew, and I had a few bites. Also amazing. I've also had their panang curry, and it's among my favorite dishes.
This place is never too packed, and the prices are amazing, considering that they are on the magnificent mile AND inside Bloomingdales 900 N. Michigan shopping center.
It's never too noisy, and the food is usually very fresh.
I was happily surprised after my meal at Baisi Thai! It may have been a long adventure (kind of walked in the opposite direction and then under a bridge and over the river, but...), but it was definitely worth it in the end.
I of course ordered the green curry, and although I ordered it Thai spicy, it did not come out that spicy at all. I guess that's okay, it was still very good. So creamy and the curry and coconut balanced each other out quite well. The only thing that surprised me was that the bamboo looked like the canned pineapples that come in circles, but cut in half. They didn't taste bad, I just couldn't pin it down at first.
My dinner partner ordered the pad khee mao and he loved it (as did I!). The perfect blend of sweet and spicy with the right amount of basil. No red pepper which disappointed me, but it seems every Thai place does their veggies differently.
The interior was nice. It's in the Bloomingdale's mall or whatever and so it's got a real casual feel to it. The booths were huge! I felt so far away from the person I was with. For the casual feel I got, the food did not taste that way which is why I guess I was surprised it was so good. Service was prompt. The only thing I would do differently is ask for a straw. I hate drinking water out of a glass without one just so the ice winds up spilling all over my face.
I ate there for the first time on a Friday and I loved it so much I went back again on Sunday. I cannot get enough of their Thai iced coffee, pot stickers and Kao Soy. So yummy and great prices!
There is a full bar and you can eat at the bar or in the dining area which over looks the 900 Shops. So pretty at christmas time when the tree is up inside the mall.
FYI it's on the top floor inside the 900 Shops. I will be back for eat in, take out, AND delivery!
Getting into this nice part of town late and looking for a good vegetarian option is not as easy as it might seem. Â I came across this place using my Yelp app and it did not steer me wrong.
Hidden within 900 Michigan Ave on the top floor was casual and yet attractive. Â I ordered a Thai ice tea, fresh spring rolls and Pad Thai; boring ordering but staple fair. Â The spring rolls were excellent and the Pad Thai was very good. Â Service was fast, but it was late on a weekday.
My only request would have been non-wooden chop sticks but overall happy for a hot veggie late dinner.
Baisi Thai, where do I begin. Pad Thai, Amazing! Every specialty roll, HUGE and such a run for your money. Happy hour everyday 5-close? Am I serious? Yes. Oh Yes I am. The downfall on this place is the service. Sit at the bar and Lou the bartender (also the manager) WILL take care of you, his specialty drinks and martinis are phenomenal and he is great with wine recommendations. What I love too is that he will remember your face if you pop in there more than twice.
The bad... Basi Thai has never been packed out of the many times that I have been there, now personally I love it, but you may find yourself annoyed when sitting at a table and it takes 15 minutes to get a drink, if not longer. The servers barely speak english so most of the time they dont know how to answer your questions. They are adorable sweet girls, but really need to work on their customer service! This is why I sit at the bar or in the bar area, Lou will have your drinks ASAP!
Personally I find Basi a hidden gem. The food is great, and for sushi you get a ton for your money, and the fish is always fresh! If your going to go to basi your going to have to get a drink. How many other sushi places do you know where you can go and get a $5 Grey Goose martini on a saturday night? I know of none. Therefore you will see me at Basi thai many more times.
I was leaving LUMA with a hunger in my belly and a craving for Thai food. The yelp app on my phone told me this was the nearest Thai place.
I should have kept walking or hopped on the red line and headed south to somewhere with more selection!
I was not that impressed with the menu--some of the Thai standards like rama noodles were missing, and it wasn't at all clear what was vegetarian and what was not. The waitress seemed confused about it as well. Although her service was very good, prompt, and efficient, I think the menu knowledge could be better.
While I waited for my food, I went to the bathroom. Wow. (Not in a good way.) There are three stalls, and two were empty but locked. The third was open and its door had a broken lock, so I had to hold it shut. The toilet seat was loose and slid around, the lights were dim like in a parking garage from a horror film, and the toilet paper was really low. I didn't run out, but there didn't seem to be a backup roll, and there wasn't really enough left for the next person.
My pad thai arrived, and it was basically the right kind of noodle but with the wrong sauce and a peanut garnish. It tasted like they stir-fried it in soy sauce and that was it. The carrots were not cooked all the way and seemed almost raw, but the noodles were slightly overcooked and a little mushy. This is also the first time I have seen zucchini in pad thai--I like zucchini, but I'd rather have had a sauce with flavor. This was pretty bland.
The dessert selections are also missing some thai favorites, like mango and sticky rice. They pretty much just have ice cream.
If coerced, I might come back again and try the sushi menu, because I saw some tasty-looking avocado rolls on their way to another table. I don't think I'll try the thai menu again though.
I've lived in various locations all in Cook county for 26 years, but I've never set foot in the shops at 900 N. Michigan....
...until last night, when the group I was with suggested Baisi Thai. I cringed at the address. I felt a sharp pain coming from my wallet.
However, my panic subsided when I actually saw the menu. Thai food that's cheaper than other Thai places in suburbia? Yes.
And, the food is not greasy, over-cooked, or smothered in some nasty sauce with a lot of MSG. The portions are huge, and the food in general is tasty and on the lighter side.
I'd go here again.
Date of Visit: 12/10/10
I cannot believe I have not reviewed this restaurant before today. I have been going here regularly for quite a while -- at one point almost to the point where some of the servers knew us by face (as well as the owner).
But on with the review. Â The restaurant has been through quite a few make-overs over the years and the current rendition is nice. I also like to mention that ever since the indoor smoking ban went into effect, this place is SO much better now.
Overall, if you're looking for a quick lunch - then the $9.95 buffet is your ticket. It comes with soup, but soda is extra (no cans of soda here -- real glasses!). The service was friendly, but again, it makes me wonder just how much English the servers understand (I always seem to get a lot of smiling and nodding...LOL).
The buffet, however, doesn't seem to change very often. So in one case, as nice as the place is and the price is right, in some circumstances, this is a one-trick pony. Â I'm not a big fan of Thai (spices give me issues), but I can always find something to eat here.
Oh, and if you don't prefer the buffet, there is a full menu along with a sushi bar, too.
************* REVIEW 143 ****************
Located on the 6th floor of the 900 Magnificent Mile Mall, odd location for a Thai resto. The place only opened in 2009, so new, nicely design & spacious.
I was skeptical when I saw a sushi counter; & then buffet counter, because the food look more Chinese than Thai. However, my friend enjoyed the buffet for lunch a bit, for only $9.95.
I decided to order Thai dishes. I asked if they can make Yum Woon Sen with chicken dish for me (silver noodle salad with chicken, squid or shrimp, your choice). The gracious waitress told me she would ask, then they made that dish for me off the menu (+ 1 star).
- Yum Woon Sen with chicken - nice & light, the portion is too generous.
- Basil chicken - good dish with rice, but again the portion is big enough for 3 people.
- Tom Yum soup with shrimp - was OK, a bit too sweet for me.
The service was very nice & attentive. The wine list was decent for a Thai resto, I appreciate that.
The only Thai resto walking distance from my The Drake & I'm glad I found it. It hits the spot!
One of the waitresses here have come to recognize my face. It's a plus. I like being remembered.
She's recommended me the spicy basil chicken dish. That was pretty good, but be warned -- it is spicy! Another thing, they give you this HUGE bowl of rice. Uh, you may want to share this with someone. And this is coming from me, a pretty big eater. It made me wonder if perhaps the obese kid inside isn't so obese after all.
Anyway, the pad see ew is good. The basil version of this dish is also good.
Also, the other plus is that they'd give me a Thai iced tea to go.
AND I get awesome fortunes here from the fortune cookies. Did you know that they won't serve you bad fortunes here because people have complained about them? It's very interesting.
Ladies & Gentlemen, I'd like to announce my nomination for Chicago's worst Thai food - and the nominees are... Baisi Thai in 900 N Mich...
Honestly, this place shouldn't have "Thai" in its name because I think it's a Japanese restaurant trying to pass itself as a Thai restaurant! And I have no problem with them as long as they can deliver on that image, which they clearly failed to do!
I wish someone else would buy this restaurant and turn it into something good because the views from this place are stunning!!
P.S. If my review didn't convince you to not go here, at least get your parking validated because it drops to $6 (from $25) with validation!
This place is a complete mess, from the service to the food, it was a horrible waste of calories and time! And most surprisingly of all, it sits atop 900 N Michigan which you'd think would have some sort of standard--nope.
Firstly, it took us a while to get seated although the restaurant was half empty. The owner/manager (older Asian man) just wanted us to wait while he rung up another customer's bill. He could've easily waved us off to one of the empty seats because we were only there for the buffet.
The buffet...a sad conglomerate of Americanized Chinese food. My bf and I were so confused, we were excited about the prospects of a thai buffet but instead found Panda Express' ugly stepsister. Everything was laden with extra salt, sugar, and heavy syrupy sauces.
I have no idea what kind of waitressing system they have set up but it made my head spin. I had to wave them down for EVERYTHING from utensils, water, miso soup, rice. In fact, I wouldn't have even known about the soup and rice unless I didn't eye it from the corner of my eye.
Please avoid this place. I was there a few weeks ago and it still sparks my ire like none other!
Boring. Cheap. Go only if you're starving, don't care what you eat, and like tasteless sushi.
Does the fact Baisi Thai is at 900 N. Michigan, is half empty at noontime, and only charges $9.95 for an all-you-can-eat buffet tell you something?
If you love Denny's, and can't wait til the next time you can eat at the Chinese place at O'Hare's food court, this is your place. The only positive is the price. Some of the Chinese and Thai dishes are edible, but most are simply bulk. The waitstaff is friendly and accommodating, but they really don't have much to do since you're getting your own food.
Baisi Thai doesn't do anything wrong or insulting, hence it's not rated one-star. But there's really no culinary reason to go.
Well, if you want to go to the "Ronald McDonald's" of Thai Restaurants, then this is the place for you:
 - Sub Standard Food
 - Crappy Service
 - Poorly Ran
Thank God 900 North is adding additional restaurants, so if you get hungry you don't have to go to this place. Â And another plus is the upcoming smoking law; not that I mind smokers, but you shouldn't walk into a cloud of smoke when you are going into a restaurant.
Well, if this is not enough to deter you from this restaurant, then you really must love the "Ronald McDonald's" of Thai restaurants.
I am very enthusiastic when it comes to the Baisi Thai in Oakbrook Shopping Center, so I was relieved when my significant other and I had a wonderful valentine's day dinner here as a plan B. Â We had been at the Hancock building observatory and then attempted to eat at the WAY overcrowded and overhyped Cheesecake Factory (four hour wait and no reservations: are you kidding me?!).
Baisi Thai offers very tasty thai that is freshly prepared alongside with accomodating service. Â Good trustworthy spot if you ask me.
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