Whoa! Â I was absolutely blown away. Â Went with my lovely boyfriend who took me here for my birthday. Â Our server was Raymon (sp?) and he was great! Â We had the charcuterie plate which was AWESOME!, the steak, scallops, and I had the apple fritter dessert which was extra AWESOME. Â Would love to come back but maybe when I strike the lottery..
Review Source:In all fairness, we came here after having an amazing experience at the Aviary, but I can't complain about the drinks at the Balsan. They were delicious. It was everything else that was just so so-so. The food is way overpriced and average tasting at best. How do you screw up a chocolate dessert? They did it! Twice! And the lighting reminds you of being at a diner -- turn it down, guys!
What's most distressing is that this is the Waldorf-Astoria! I expect better from WA. But I guess they're content to cash in on their name -- that won't last long. There are too many great restaurants in Chicago to suffer through bad food at high prices.
Ever since the Waldorf took over, the service has been noticeably worse. Balsan used to have impeccable service. This time, we waited at our table for 15 minutes before anyone even acknowledged our existence. Then, I had to ask the waiter for assistance. Drinks came out with entrees, rather than when we ordered them. Food still good. Probably the last time I will visit Balsan - and I used to go for brunch frequently.
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