Been going to Barnaby's since I was a kid and now I go with my kids! Love everything, but I agree customer service could be better but it's not awful either. The pizza is NOT your usual deep or thin crust pizza that is known in Chicago. It's thinner but oh-so-good. Over the years I've seen that there are two major groups regarding Barnaby's -- those who absolutely hate it and those who love it. Call in your pizza before you go sit in - it will save a lot of time!
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