I have previously been to Bertucci's and it was amazing. Â I went there yesterday and it was HORRIBLE. Â After waiting about 20 minutes our waitress finally took our drink order. Â When asked what beers they have - she oddly responded they really didn't have any - "maybe 1 Bud Light and 1 Peroni". Â Strange. Â After ordering our entrees she brought our soup and salad. Â The salad was white iceberg lettuce - not a single green leaf. Â After waiting another 30-40 minutes I requested to speak with the manager and our waitress said "what about?". Â I mentioned the lack of service and she said if I wanted we could just leave. Â WOW! Â No sorry, no explanation, nothing. Â Never going back here again. Â It's a sad day because they used to have some of the best Italian in the city.
Review Source:If you are trying to get food poisoning then you've found your restaurant.
In the salad I received with my entree I found a sliced tomato that was more or less 50% mold. It was extremely obvious that the tomato had gone bad and given that it was sliced, whoever was working the kitchen clearly saw the mold and decided to toss it in my salad anyways. This only made me wonder what fresh produce was being thrown into my main dish and I nearly did not continue. I wish I had not.
Unfortunately, I did go ahead and tried the main meal and it was AWFUL. I did not know someone could make Italian food so terribly bland. I could not taste a single ounce of seasoning at any point. In addition, the chicken in my dish was overcooked and dry making it impossible to finish my dinner.
Bottom line: Spoiled produce, bland food, poorly cooked meats.
One pro though - the garlic dressing atop the rancid salad was tasty.