Cine Citta Cafe

BEWARE VERY BAD SERVICE ISSUE'S, AND THEY PUT 18% ON TO THE BILL SO THE SERVERS DON'T CARE. When we arrived tonight we told the server that it was my son inlaws birthday and at the end please bring him a chocolate souflee with a candle. Well we got our first course and no bread or oilive oil like some other tables, I never got a water glass and since they asked what I was drinking and I replied water you would think they would have given it to me. The whole night we had to stop servers and ask for water or ice tea. At the end we told the server to bring the check signaling the end since we told him the souflee was a suprise, and the moron brought us the bill, and never served the souflee, then he has the audacity to argue with me when I was telling the owner. For those jewish people that eat dairy out, STAY AWAY!!! they think they can treat you any way they want to. Go to Spris on Lincoln Rd, where the food , service and even the prices are much better. Yes even with the high rent on Lincoln Rd spris has better prices, and the service is perfect. So in the end they ruined a birthday suprise. I will never go back and advise others to do the same.

I went to Cine Citta Caffe last night for the first time.
The place is modern and the atmosphere at the beginning of the meal was not too bad.  The seats are comfortable and everything seems clean.
There was a little confusion about our reservation when we arrived, but they were quick to accommodate us.  
The bread was good as was the oil that they give you with it. All the appetizers came out quickly.  The Cine Citta salad was great and so was the fried mozzarella.
As it started to become later in the evening the place started to fill up and the service started to slow down:  Our water was not being filled up, I personally had to go to the counter and fill it up (more than once), and entrees were taking very long to come out.
The fish was was decent - it's not too hard to find better.  The homemade pasta was good, but the pizza was nothing special: it was bland and lacked taste.
At the end of the night it seems as if we were eating in a cafeteria rather than a restaurant: Long tables, very loud, no service, and extra plates on the table.
I give it 2/5 - One star for the bread and appetizers, and one for the pasta.
It lost it's other 3 stars on: Service, Atmosphere, and the bland fish and pasta.

Will try not to visit again.

By the way, they apologized for the slow service and said that it was busy because of Sukkot and they are always understaffed during the holidays - so HIRE someone!

I have been a long time customer of Cine Citta, the pizza is delicious, probably the best kosher pizza in the US, tastes nearly as good as the non-kosher pizza in Italy.
Now that said, I went there last week with the whole family and to our dismay we found a large cockroach in the dipping oil that they bring with the bread. We were shocked and disgusted. The waiter said that it happens sometimes and brought a new oil container. Nothing more than that.
We paid for the dinner in full and no serious apology. My family refuses to ever go back there. Very sad and extremely disgusting.