Costello Sandwich & Sides

Interesting little shop in the Lincoln Square. The first time I went in I was greeted by someone who look like they just got ran over by a truck and had too much to drink the night before. After I place my order and I pulled out my debit card I was told that the machine wasn't working in cash was my only option. When I told him I didn't have any cash he looked at me and said, well maybe you should rethink where you're going to eat today.
The only saving grace was a sweet female employee who is standing next to them that heard this and comped  my sandwich for the inconvenience and the way this guy was acting. After eating my sale which I felt that it was only as good as it three stars I give this place. With potbelly right down the road you would think they give a little bit better quality of service considering potbelly is consistent and always super friendly to me.
I'll go back but only if potbelly and even subway are closed.

Love the oven baked sandwiches! Will stop by again for a tasty lunch!

Stopped in for a quick lunch in the middle of Saturday errands. I had the veggie sandwich and chipotle mac and cheese. The sandwich was good, pretty basic and probably would have been a little blah if it hadn't been baked. The mac was decent, but not out of this world...just a squirt of chipotle sauce on top - not sure why, but it kind of weirded me out that it wasn't mixed in. I know, I'm perfectly capable of stirring, it just wasn't what I expected.
Overall a perfectly fine lunch and a nice change from other sandwich chains, but nothing too special.