Cru Wine Bar

Great Sunday brunch items. Try the shearred eggs and bottomless mimosas.

Gave it a last shot. All we ordered was two flights of wine. Consumed, in and out. Two days later the amount charged to my card was $34 more than it should have been. Went to the place, bartender said I had to deal with the GM, he'll be back in 2 hours. Fine. Went back two hours later, No GM. Left receipt copy and my biz card, says he will call. Few hours later, no one calls. Call them after work, get GM. "I don't know anything about this but I'll look into it." No one calls me back. Next day I email GM. Finally get response will refund difference. Apparently a server "put someone else's tip amount on my CC"? Thanks for the warm email bud. Ridiculous. But the most ridiculous part is that nothing was done other than to refund the difference. No apology, no 'oh we'll go ahead and refund your total $22 bill, sorry for the bad experience', nothing. Industry 101 if there is a problem: Make it right and make me want to come back. Neither was done properly.  If I had purchased a bottle of Opus One and drove a Ferrari, they probably would have been groveling, but I'm just a peon I guess. Don't give them your money.

Very classy