This place is awful. Horrific. And you should avoid it at all costs. I was dragged here by the GF, and she'll pay for that.
This was actually the second time I've been here, but the first time I got to a table. The first time, we waited to be acknowledged for about 7 minutes (to no avail) before we left.
This time, with at least 80% of the place empty, it still took us 3 minutes to be acknowledged and seated. Unacceptable.
The service was terrible. The server was loud and really obnoxious, literally inciting rage in me. She brought me that horrific sweet tea shit when I wanted unsweetened. She was slow on refills. Seemed confused by our straightforward orders. She didn't get a good tip.
The food was really bad, too. Eggs were cooked on too hot of a grill (they were burned), hash browns were soggy, and I ended up with a moderately severe bathroom emergency about 45 minutes later. And they served warm iced tea. Cool the iced tea, people...
And it took THREE people to check us out. I don't want two morons sitting around telling me how they can't access the register. Shut up. Go away. And get me someone who knows what the fuck they are doing.
I live not too far away from this place. It's an older location with a cool, vintage design [outside]. The inside has certainly been remodeled... I wish it had been modeled to restore or match its "retro" exterior. I will say the inside is modern-contemporary that does border on "retro."
There was a sewer smell coming from the restrooms just inside the entrance [not a good welcome]. The restroom [men's] was actually very clean. The sewer smell could've been temporary or beyound their control, but I think they could've done more to mask the smell. This smell did not reach the dining area.
It was not crowded with I visited during dinner time. The service was medium-well. They were running on a skeletron crew.. it was not horrible, but there is much room to improve.
This would be a 2/5 rating, however, I upgraded to the 3/5 rating because the food served was very good.