Domino's Pizza

If I could give negative stars I would....

I haven't had pizza from Dominos in a few years, but I remember that I used to like it: decent pizza at reasonable prices. (Note: this is my first time ordering from this Domino's location)

So much to my dismay, when I ordered a simple, plain thin-crust pizza (with no toppings) and an order of breadsticks, the total- including tip, tax, and delivery charge- was north of $20 (I don't recall the exact amount...just that I was taken aback by how expensive it was). Very steep for what's supposed to be cheap, mass-produced fast food made from low quality ingredients.

When my food arrived, I nearly vomited. The breadsticks were so oily and greasy that I had to throw them out (I didn't even both taking a bite). The pizza itself tasted bland and cardboardy- as if it had been made several days before I ordered it.

I don't have high expectations for fast food places like Dominos, but considering how much I paid and how egregiously poor the food was, I was pretty pissed.

I called Domino's Customer Service (not the store...but the company) to complain, and this is something I can't ever recall doing in the past. I was told that my complaint would be forwarded to the store manager or owner. I wasn't expecting a refund or a comp or anything, just some form of acknowledgement/apology. I never heard from anyone.

In short, I will never eat from this store again and I would advise everyone else to avoid this place to:

-Horrible Food
-Horrible Value
-Horrible Customer Service

I really like the new dominos, they get minus 1 star for screwing up our order, actually they forgot the feta spinach cheesy bread then they gave us the cheese cheesy bread instead of the feta spinach one....it was NYE so they were busy I guess...the pizza is great for a restaurant pizza chain...maybe moving up to my favorite...its pizza hut and dominos in the running for my fav rest pizza chain...

It's not the Domino's we all remember from 5+ years ago. The pizza is so much different and SO MUCH BETTER! Also, crazy cheap. The flavors are really good. I have done both delivery and carryout and both are quick and easy. The carryout was done in around 15 minutes which is awesome!

The iPhone app is really cool too. I like that you can see the process of where your pizza is and you know when its ready. No showing up early and waiting for it to be done.