Faultline Brewing Company

I had a great time there! The food is fantastic, the beer, I heard, was very nice. The atmosphere was pleasant, and the waiters were all helpful. Very nice, very worth your time.

What is with their menu? It's all over the place. Dinner menu hasn't even got burgers unless you ask for the bar menu. Why are they separate? Service sucked. Server forgot water for me twice. Burgers were awful. Live band was annoying. The layout is good but that's the only plus. Don't waste your time.

After reading the online reviews, I was looking forward to meeting my husband here after work & enjoying a nice dinner. Unfortunately, my experience was less than pleasant. I sat at my table for 15 minutes & was completely ignored. I counted at least 8 servers who continuous walked past me, no smiles, no "can I help you?", nothing. I waved down a passing employee to ask for a menu...the guy rudely threw his hands up in the air and angrily muttered, "Hey, I'm just the bartender here!" as he walked away. My husband (sensing my building irritation), walked over to a server  a few feet away. She reluctantly took our order of chicken skewers. At this point a man who maybe was the manager (?) came over and said hello. I explained to him that I had been in the restaurant for at least 20 minutes and completely ignored. The man proceeded to explain to me about whether anyone had seated me (?). The answer was 'no". He left and returned 10 minutes later to show me a diagram & proceed to explain to me on how tables are assigned to be served. This just irritated me even more--I turned around and noted to this man that there were at least 5 tables DIRECTLY behind me that had a server and were being waited on. He left and 5 minutes later our server Miguel was at our table. Note: Miguel was the same waiter who was taking orders from the 5 tables behind mine. Although Miguel was very attentive and came by periodically to ask if I needed anything, the damage had been done. I was thoroughly disgusted by the treatment and disrespect I was treated with. I have no idea how this place stays in business with such pathetic and poor customer service.