Lost a customer over $2.00!
Went there Monday night with my wife and a friend - $1.00 tacos and $1.00 Bud Light cans. Â Ordered four tacos and two Bud Lights. Â The conversation went like this:
Waitress: Â "Sorry, we're out of Bud Light cans."
Me: Â "How much are the bottles?"
Waitress: Â "$2.00."
Friend: Â How much are the Budweisers?"
Waitress: Â "$2.00"
Me: Â "Okay. Â Give us a Bud, Bud Light, and a water."
Fast forward. Â Bill arrives. Â $10.00 and change.
Me: "Why is the bill over $10.00?"
Waitress: Â "The beers were $3.00 each"
Me: Â "You said they were $2.00."
Waitress: Â "No, I didn't."
Me: Â "There are three people sitting at the table; and, we all heard $2.00."
Waitress: "No, I didn't." Â "I know what I said."
Me: Â "Is there a manager on duty?"
Waitress: "Yes."
Fast forward. Â Manager arrives.
Me: Â "We were told that the bottle beers were $2.00, not $3.00."
Manager: Â "They are $3.00."
Me: Â "There are three people..."
Manager: "$3.00."
Me: Â "My wife and I have been coming here for several years." Â "You're willing to lose our business over $2.00?"
Manager: Â No response, walks away.
I will never set foot in Firebelly Lounge again!